Career Development and Internship Specialist

Cultural Experiences Abroad • Phoenix, AZ

363d

About The Position

Career & Internship Programs (CIP) is a rapidly developing, innovation-driven department at CEA CAPA Education Abroad. The CIP portfolio currently includes two experiential program types: Global Internships and Global Business Consulting; and it is developing two additional program types in Community-Based Global Learning and Undergraduate Research. The Career Development & Internship Specialist plays a critical role on the CIP team by collaborating cross-functionally with CEA CAPA US-based and global colleagues across multiple departments to best prepare CIP students for their upcoming CIP program during the pre-departure phase. The Specialist will be assigned their own portfolio of CIP locations, for which they will prepare CIP students heading to these locations prior to their program start.

Requirements

• Bachelor's degree
• Demonstrated commitment to inclusivity
• 1-3 years' experience advising students
• Strong team player with demonstrated ability to work effectively and collaboratively with various departments and stakeholders
• Demonstrated organizational skills, multitasking skills, and attention to detail
• Excellent interpersonal, oral, and written communication skills
• Strong administrative and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency with Microsoft Office (MS): Word, Excel, Outlook

Nice To Haves

• At least 1 year experience career coaching undergraduate students
• Experience studying, living, and/or working multiculturally
• Proficiency using CRM (Customer Relations Management) databases, Salesforce preferred.

Responsibilities

• Collaborate with CEA CAPA colleagues in CIP and Enrollment & Advising to facilitate a frictionless student experience for CIP students during the pre-departure phase.
• Assist CIP and Enrollment & Advising teams with administrative tasks that support CIP students' engagement in the application, coaching, and interview stages of the pre-departure process.
• Provide advanced NACE-certified career coaching to CIP students who exhibit a demonstrated need for advanced coaching in assigned locations during the pre-departure phase.
• Expertly prepare students for the rigor of their chosen CIP and ensure best program fit.
• Consistently log all CIP student interactions and detailed case notes about students' progress completing pre-departure tasks in Salesforce (CRM).
• Establish a consistent communication pipeline with in-country Career & Internship Programs staff in assigned CIP locations.
• Assist in facilitating virtual mock interviews for students taking the Global Internship Course during the Fall, Spring, and Summer terms.
• Assist CIP Leadership in helping to further develop the CIP portfolio and embed career readiness components across all phases of the CEA CAPA student journey.
• Occasionally assist the Institutional Relations team in traveling to U.S. institutional partners to support study abroad fairs, info sessions, career workshops, and presentations.
• Collaborate with other CEA CAPA departments such as Marketing, Institutional Relations, and Custom Programs to support students in the pipeline.

Benefits

• Health & Wellness Benefits - in office Fresh Fruit Wednesdays, Wellness room, ergonomic options & more!
• Up to 8 hours of paid volunteer time in addition to PTO
• Healthy snacks and a coffee bar provided in office
• 12 paid holidays
• Opportunities for employee growth
• Benefits coverage for domestic partners
• Pet insurance available
• Employee discounts at 35+ vendors including Apple, T Mobile, Walt Disney World, Hello Fresh & more!

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree