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About the position
Champions School of Real Estate is seeking a customer-focused full-time Career Counselor, for our Austin campus location. This candidate will meet with potential and current students to assist with course selections, assist students with the registration process, handle incoming phone calls for student support, participate in campus career events and marketing initiatives, assist with proctoring exams in the campus testing center, organize classroom materials for instructors, and support the Campus Manager with daily campus activities. Outstanding customer service skills, a superior work ethic, and exceptional multi-tasking abilities are required for this position.
Responsibilities
- Meet with students to review available course options
- Assist students with selection of course registrations and schedules
- Answer daily incoming calls for student support
- Assist with daily student class check-in
- Respond to student email inquiries and conduct follow-up activities
- Oversee student testing center and proctor exams
- Participate in campus marketing and events
- Support campus instructors to prepare classroom materials
- Report course completions to state and national agencies
- Assist Campus Manager with projects
- Provide an exceptional customer experience
- Opening and closing campus duties
Requirements
- Ability to effectively communicate with a wide range of individuals
- Outstanding customer support and follow-up skills
- Experience in marketing, sales, or education
- Strong problem-solving and multi-tasking abilities
- Professional appearance
- Ability to collaborate with others effectively
- Exceptional organizational and time management skills
- High attention to detail
- Ability to motivate and inspire others
- Creative thinker
- Self-motivated and goal-oriented
- Flexible team player
- Ability to adapt to change
- Excellent computer/technology skills (Microsoft Office)
- Active listening skills to determine customer needs
- Dependable and superior work ethic
- Customer-focused
- Associates Degree or higher
- Punctual and ability to commute to campus location
- Legally authorized to work in the US
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
- Paid holidays
