Career Counselor (Essex, Middlesex, Norfolk, & Suffolk)

The WorkPlace•Boston, MA

4d•$45,000 - $50,000•Hybrid

About The Position

The Career Counselor under our Senior Community Service Employment Program (SCSEP), known as MaturityWorks and serving Essex, Middlesex, Norfolk, and Suffolk counties, provides case coordination to assigned individuals with multiple barriers to employment utilizing career assessment, planning, and related activities. The Career Counselor works collaboratively with local non-profit host agencies, while arranging interviews, monitoring participant performance throughout the program and providing counseling to participants so that all programmatic metrics are successfully met. This position will assist training instructors in the collection of program materials; refer qualified participants to non-profit host agency and conduct necessary follow-up when participants are placed in positions.

Requirements

Knowledge of training, counseling, and/or case management
Ability to work with and support a diverse customer base
Ability to motivate clients and establish a support professional relationship with participants
Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives
Excellent verbal, presentation, and written communication skills
Bachelor's degree or equivalent from a four-year college in Human Services, Education or Business Management and/or three years of related experience and/or training; or equivalent combination of education and experience.
The ability to understand more advanced computer skills and be proficient in the advanced knowledge of software such as Microsoft Word, Excel, PowerPoint, Access, as well as data management systems.

Nice To Haves

The ability to read and/or speak Spanish is a plus.
Preference given for training in Professional Accredited Resume Writer (PARW).

Responsibilities

Recruit/screen/select eligible participants and host agencies from the designated service delivery area.
Develop relationships with various organizations that can be a source for participants' training and employment.
Present information to prospective participants in both individual and group settings.
Conduct job workshops and motivate participants to take part in job search activities, to take advantage of training opportunities, and to actively seek unsubsidized placements.
Conduct eligibility determination and certify participants using program guidelines.
Secure and process participants' information during the intake and application process.
Develop job search strategies and marketing materials that will support enrolled participants with job search efforts.
Provide case management and career coaching services to participants, including arranging assessments, workshop attendance, occupational training decisions, enrollment in training, monitoring, and resume writing and follow-up as required.
Develop a mutually agreed upon Employment/Career Plan to identify the participant's short-term and long-term objectives, update the plan as needed, and monitor participants' progress.
Develop partnerships with non-profit host agencies and with education and training providers, to facilitate the delivery of program services and assure positive outcomes for participants.
Assist the payroll department in reconciling participant timesheets.
Maintain and accumulate data records of specified, relevant participant activities.
Other duties may be assigned.