Career Coach
About The Position
At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland. The Career Coach is a key member of the Workforce Development team, providing individualized coaching to young moms in the program. This role helps participants maximize training, coaching, and job placement opportunities while addressing barriers to long-term employment and family well-being. This position is based primarily at Bright Endeavors in the East Garfield Park neighborhood.
Requirements
- Bachelor’s degree in a related field preferred; OR High School Diploma/Equivalent + 5 years of related experience required.
- Knowledge of social services, education, and community resources.
- Strong communication skills, both oral and written.
- Proficient in Microsoft systems; experience with database/case management software preferred.
- Ability to problem-solve, set priorities, and work collaboratively across teams.
- Access to reliable transportation (vehicle or public transit).
- Ability to work evenings and weekends as needed.
- Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation).
Nice To Haves
- Case management or Workforce Development experience preferred.
- Familiarity with WIOA or CDBG programs strongly preferred.
Responsibilities
- Provide individualized case management and career coaching to young moms.
- Conduct assessments and develop personalized career and education plans.
- Support participants through all program phases, from training to job retention.
- Address barriers to employment and provide crisis intervention as needed.
- Facilitate group and one-on-one coaching on career, financial, and family well-being topics.
- Collaborate with trainers and staff to enhance participant success and celebrate achievements.
- Build and maintain referral networks with community resources.
- Maintain accurate records and complete reports in a timely manner.
- Participate in professional development and support the New Moms Coaching Model.
Benefits
- Medical insurance with generous employer contribution
- Dental and vision insurance
- Flexible Spending Account (FSA)
- Short-term disability, long-term disability, and life insurance – 100% employer-paid
- Employee Assistance Program (EAP) for free counseling and resources
- Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
- 403b retirement plan with employer match
- Pre-tax transportation benefits
- Professional development support
- Discounts on Bright Endeavors products
- Free spiritual direction services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
