Career Coach - Veteran

JVS SoCal • Lancaster, CA

310d

About The Position

The Veterans Career Coach is an essential support system for participants, empowering them to overcome obstacles and build a brighter future through employment and career advancement. The Veterans Career Coach provides job seekers with tailored support and case management services, helping them access training, career counseling, and job placement opportunities. This role involves conducting assessments, creating individualized employment plans, and coordinating supportive services that align with each participant’s unique needs. The Veterans Career Coach plays a critical role in promoting sustainable employment and career growth by offering ongoing guidance and connecting participants with necessary resources. This role is ideal for a compassionate, detail-oriented individual dedicated to helping others achieve career stability and independence.

Requirements

• Bachelor’s degree in Social Work, Human Services, Counseling, Workforce Development, or a related field (preferred).
• 2+ years of experience in case management, workforce development, social services, or a related area (preferred).
• Knowledge of WIOA guidelines, workforce programs, and employment barriers faced by diverse populations.
• Excellent communication and interpersonal skills, with a supportive and empathetic approach to client service.
• Proficiency in case management software and data entry.
• Strong organizational skills and attention to detail.
• Ability to create and manage individualized service plans.
• Problem-solving and conflict-resolution skills.
• Knowledge of community resources and supportive services.
• The ability to work effectively with diverse populations and handle sensitive information with confidentiality.
• Complete CWDP course and exam within 3 months of employment and secure CWDP certification within 12 months of employment.
• Work flexible hours, including early morning, evenings, and weekends, is required.
• Travel to various locations, such as businesses, worksites, off-site meetings, and other related events.

Responsibilities

• Conduct comprehensive assessments to evaluate participants’ skills, career interests, and employment barriers.
• Guide participants through program enrollment, ensuring they meet eligibility requirements and understand available WIOA services.
• Explain program benefits and resources to participants, setting clear expectations and goals.
• Develop personalized employment plans that outline participants’ career objectives, skill development needs, and steps for achieving sustainable employment.
• Identify appropriate training programs, job placement services, and career pathways aligned with participant goals.
• Regularly review and update employment plans to reflect participants’ progress and changing needs.
• Provide continuous support to participants, helping them address challenges and stay on track with their employment goals.
• Facilitate referrals to supportive services such as transportation, childcare, housing assistance, and mental health resources.
• Monitor participant progress in training and employment, providing additional coaching or support as necessary.
• Design and implement effective job placement strategies that align participant skills, experiences, and career goals with available labor market opportunities.
• Work with job developers and employers to identify job openings and create participant placement opportunities.
• Develop and maintain relationships with community organizations and service providers to expand the resources available to participants.
• Stay informed of local labor market trends and employers' needs to guide participants effectively.
• Maintain detailed, accurate case notes and documentation per WIOA guidelines.
• Track participant outcomes, including job placements, retention rates, and training completions.
• Prepare and submit reports demonstrating program effectiveness, compliance, and participant progress.
• Advocate for participants by ensuring they receive fair treatment and equal access to program resources and opportunities.
• Provide resume building, interview preparation, and career coaching tailored to each participant’s career field.
• Empower participants to navigate the job market, building skills and confidence needed for long-term career success.

What This Job Offers

• Education Level: Bachelor's degree