Career Coach (Remote)

Zeiders Enterprises • Woodbridge, VA

285d • $24 - $31 • Remote

About The Position

Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service. The SECO program delivers individualized career support to military spouses by exploring their career interests, finding education and financial assistance opportunities, developing career plans, and connecting them to employment opportunities. Career Coaches provide support to military spouses through the Military OneSource Military Spouse Education and Career Opportunities (SECO) Program Contract. Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office.

Requirements

• A Master's degree in Counseling, Career Counseling, Higher Education Administration/Leadership, Education, Adult Education, or related field WITH 4+ years professional experience delivering individualized career support to diverse ADULT populations.
• An active certification in one of the following: the Certified Career Counselor (CCC) credential through the National Career Development Association, the Certified Workforce Development Professional (CWDP) credential through the National Association of Workforce Development Professionals, or the National Certified Counselor (NCC) credential through the National Board of Certified Counselors.
• Experience providing career coaching with diverse adult populations across the full career development process.
• Experience administering and interpreting career assessments to determine interests, values and strengths in relation to career and educational goals.
• Evidence utilizing a holistic approach to assist adults with their career and educational goals.
• Experience working in higher education or extensive knowledge of post-secondary educational institutions and various types of certificate/degree programs.
• Experience developing and delivering presentations and/or webinars.
• Strong written and verbal communication skills.
• Demonstrated evidence of successfully working in a team environment.
• Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, etc.).
• Strong technology and research skills, as well as ability to navigate multiple computer systems and web-based platforms simultaneously.

Nice To Haves

• Preference for candidates with MBTI and/or Strong Interest Inventory certification.
• Preference for candidates with experience working in a contact center or service operations environment.
• Preference for former Military, Military Spouse, Veteran or Wounded Warrior.
• Preference for candidates with experience working in a structured environment with set schedules.
• Preference for candidates with the ability to build rapport with individuals in a remote/virtual setting.

Responsibilities

• Provide career coaching services telephonically, in-person at events as directed by the Government, and virtually through the MySECO web presence, webinars and other web-based and social media platforms to include video coaching.
• Provide comprehensive career services to include career exploration, education and training, employment assistance and work-life goals for military spouses.
• Educate military spouses on SECO services, including the MyCAA Scholarship, and career resources through tailored coaching sessions to enhance spouses' well-being in support of their career goals.
• Serve as the primary government source of assistance for military spouses regarding education and career development throughout the military lifecycle.
• Serve as the central source of information regarding federal, state and local occupational licenses and credential requirements for military spouses in portable occupations and career fields nationwide and/or globally.
• Offer military spouses the opportunity to work with the same career coach over time.
• Create and update educational materials as coordinated with the Government.
• Utilize government systems to thoroughly document coaching sessions.
• Respond to military spouse needs on social media and online including LinkedIn, Facebook, and MySECO as directed by the Government.
• Assist with the inbound call queue during surge periods, as needed.

Benefits

• Full-time remote work opportunity.
• Flexible working hours.
• Comprehensive training provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Master's degree