Career Center Unit Supervisor - Douglas

State of Georgia•Douglas, GA

83d•Onsite

About The Position

The Georgia Department of Labor is currently seeking qualified applicants to be considered for a Career Center Unit Supervisor position in the Douglas Career Center in Douglas, GA. Essential Functions and Responsibilities: Plans, monitors and organizes work Plans and assigns staff workload Demonstrates efficient and adaptable use of resources to ensure quality customer service Monitors assigned programs to ensure policies and procedures are followed (i.e., UI, ES, Veterans, Trade Ensures documentation, reports, and records are completed and submitted Promotes staff development Identifies training needs Initiates cross training Creates opportunities for staff to demonstrate leadership skills Performance management Evaluates employees at scheduled intervals Adheres to performance management process timelines Confers regularly with staff and provides specific feedback Communicates information timely and effectively Relays information to staff in a clear and concise manner Informs management of staff ideas, issues, and/or concerns Ensures staff adheres to agency rules, regulations, and policies Attends meetings and training as required to maintain knowledge of policies Communicates current rules, regulations, and policies to staff (e.g., workplace safety, workers compensation processes, electronic communications) Employee relations Fosters a team environment Conducts Staff Coaching/Progressive discipline Reviews time charges to ensure accurate distribution Conducts staff meetings at least twice a month Monitors, reviews and approves staff leave Collaborates with workforce system partners Collaborates with public and private agencies to promote awareness of GDOL services Identifies other workforce system services and ensures appropriate staff are informed of resources available to customers

Requirements

High school diploma/GED and six (6) years of job-related experience, which includes two (2) years in a lead worker, team lead, or supervisory role; or two (2) years of experience at the lower level Employment Svcs Spec 3 (SSP092) or position equivalent.

Nice To Haves

Bachelor's Degree and 3 years of Unemployment Insurance Experience or High School Diploma and 5 years of experience in Unemployment Insurance.
5 years of Supervisor experience.

Responsibilities

Plans, monitors and organizes work
Plans and assigns staff workload
Demonstrates efficient and adaptable use of resources to ensure quality customer service
Monitors assigned programs to ensure policies and procedures are followed (i.e., UI, ES, Veterans, Trade
Ensures documentation, reports, and records are completed and submitted
Promotes staff development
Identifies training needs
Initiates cross training
Creates opportunities for staff to demonstrate leadership skills
Performance management
Evaluates employees at scheduled intervals
Adheres to performance management process timelines
Confers regularly with staff and provides specific feedback
Communicates information timely and effectively
Relays information to staff in a clear and concise manner
Informs management of staff ideas, issues, and/or concerns
Ensures staff adheres to agency rules, regulations, and policies
Attends meetings and training as required to maintain knowledge of policies
Communicates current rules, regulations, and policies to staff (e.g., workplace safety, workers compensation processes, electronic communications)
Employee relations
Fosters a team environment
Conducts Staff Coaching/Progressive discipline
Reviews time charges to ensure accurate distribution
Conducts staff meetings at least twice a month
Monitors, reviews and approves staff leave
Collaborates with workforce system partners
Collaborates with public and private agencies to promote awareness of GDOL services
Identifies other workforce system services and ensures appropriate staff are informed of resources available to customers

Benefits

Semi-monthly pay
13 paid holidays
10 hours paid Annual and Sick leave each month (15 days/yr.). The amount of annual leave increases after 5 years (12 hrs./month or 18 days/yr.) and 10 years (14 hrs./month or 21 days/yr.) of service.
Insurance: health, dental, vision, life, accidental death and dismemberment, and critical illness
Health savings and child care spending account
Short-term and Long-term disability plans
ERS Pension/401(K)/457 Retirement Plans
Legal
Employee Assistance Program
Student Loan Relief and Assistance
Discounts
Credit Union