Career Center Manager - Portland

State of Maine • Portland, ME

2d • $61,942 - $87,464

About The Position

If you are interested in using your leadership and managerial skills to make a difference in the lives of others, you may be interested in this position. This is your chance to join a team of hardworking professionals who support job seekers and businesses across Maine. You would be planning, administering, and coordinating the delivery of services to connect job seekers with employers and employers with job candidates. This position is based in Portland with additional oversight of Springvale office as well as several itinerant locations. Responsibilities include developing, implementing and evaluating CareerCenter service plans that outline annual performance goals, resources that are allocated to attain them, and using data reports and customer satisfaction feedback to evaluate them. Work involves providing leadership to staff and developing/maintaining collaborative relationships with CareerCenter partners; employing standard tools such as project management, time management, coaching, performance management techniques to support plan implementation; interactive skills to gain wide support of CareerCenter activities. Supervision is exercised over subordinate employees. Work is performed under limited supervision. Frequent travel to Springvale will be required.

Requirements

• Knowledge of leadership principles and behavior expectations associated with them
• Knowledge of principles and practices of management
• Knowledge of program planning and development
• Ability to use project management, time management and group dynamics in accomplishing goals
• Ability to analyze program needs and challenges, develop corrective actions or program enhancements
• Ability to establish and maintain effective working relationships
• Ability to speak and write effectively
• Ability to analyze data, reach logical solutions and make sound decision
• Five (5) years experience in developing, coordinating, and/or administering employment and training programs -AND- a Bachelors Degree in Business or Public Administration or one of the Social Sciences -OR- an acceptable combination of training, experience, and education.

Nice To Haves

• Demonstrated strong leadership/managerial/supervisory skills
• Excellent verbal and written communications.
• Excellent customer service skills
• Experience interpreting federal/state laws, regulations, and guidelines

Responsibilities

• Develops, implements and evaluates CareerCenter service plans that outline annual performance goals, resources that are allocated to attain them, and use data reports and customer satisfaction feedback to evaluate them.
• Provides leadership to staff and employs standard tools such as project management, time management, coaching, performance management techniques to support plan implementation; interactive skills to gain wide support of CareerCenter activities.
• Develops and maintains cooperative working relationships with community workforce development stakeholders in order to ensure maximum staff and partner participation in developing the workforce.
• Assesses gaps between desired and actual outcomes by applying systems approach, and developing, implementing, and monitoring corrective action strategies in order to improve CareerCenter performance results
• Supports and encourages change, continuous improvement and appropriate risk-taking in order to empower staff and promote leadership behaviors
• Promotes/encourages/provides opportunities for continued staff development and training in order to build/maintain overall capacity, skillsets, and highest level of system effectiveness

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees