Career Advocate

Equus•Milwaukee, WI

About The Position

Meets with participants to identify barriers to employment and develop strategies to manage these issues Maintains regular contact with caseload to provide guidance and referrals to help participant retain employment Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems Creates, updates, and completes of job seeker activities, document in appropriate systems according to contract deadlines Facilitates and delivers job readiness curriculum to participants Develops resumes with participants and maintains roster of resumes for participants seeking employment Creates and maintains employer contacts Develops and maintains collaborative worksite agreements between program and area employers Meets with employers to create a pipeline of employment for participants in program Ensures access to supportive services and retention services for participants Manages outreach to referrals / participants who fail to show for appointment Creates, updates, and ensures completion of plans according to contract deadlines Attends scheduled weekly unit meetings Works cross-functionally with other Equus programs within designated service area Monitors and records job seeker participation in required activities Knows, understands, and implements current and future company and contract specific policies, SOPs, and Operations Memos Ensures confidentiality of job seeker information and protect and secure company equipment and property Authorizes, distributes, and reconciles transportation assistance Ensures timely submission and preparation of documentation for scanning Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices Other duties as assigned

Requirements

Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
Knowledgeable about community resources and able to work with and relate to job seekers and be culturally sensitive
Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
Ability to work independently/self-starter while remaining in communication
Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems

Nice To Haves

Bilingual a plus

Responsibilities

Meets with participants to identify barriers to employment and develop strategies to manage these issues
Maintains regular contact with caseload to provide guidance and referrals to help participant retain employment
Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
Creates, updates, and completes of job seeker activities, document in appropriate systems according to contract deadlines
Facilitates and delivers job readiness curriculum to participants
Develops resumes with participants and maintains roster of resumes for participants seeking employment
Creates and maintains employer contacts
Develops and maintains collaborative worksite agreements between program and area employers
Meets with employers to create a pipeline of employment for participants in program
Ensures access to supportive services and retention services for participants
Manages outreach to referrals / participants who fail to show for appointment
Creates, updates, and ensures completion of plans according to contract deadlines
Attends scheduled weekly unit meetings
Works cross-functionally with other Equus programs within designated service area
Monitors and records job seeker participation in required activities
Knows, understands, and implements current and future company and contract specific policies, SOPs, and Operations Memos
Ensures confidentiality of job seeker information and protect and secure company equipment and property
Authorizes, distributes, and reconciles transportation assistance
Ensures timely submission and preparation of documentation for scanning
Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
Other duties as assigned