About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. • Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible. • Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency; • Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches; • Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds; • Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers; • Provide labor market information to all customers; • Ensure contract deliverables and individual goals are met; • Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity. • Follow-up participant progress in subsidized employment activities, and submit payroll information. • Provide weekly and monthly reports on progress of the NDW program, expenditures and participant's employment and support services. • Perform other duties as assigned.

Requirements

  • H.S. Diploma with at least one year of Sales/Customer Service experience
  • Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting
  • Proficient in Microsoft Office programs
  • Strong speaking and organizational/time management skills
  • Ability to maintain a high level of confidentiality
  • Must be detailed oriented and timely in meeting deadlines, goals and objectives
  • Ability to address and solve customer inquiries and/or concerns
  • Ability to conduct Workshops/Orientations

Nice To Haves

  • Associate's degree

Responsibilities

  • Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.
  • Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency
  • Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches
  • Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds
  • Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers
  • Provide labor market information to all customers
  • Ensure contract deliverables and individual goals are met
  • Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
  • Follow-up participant progress in subsidized employment activities, and submit payroll information.
  • Provide weekly and monthly reports on progress of the NDW program, expenditures and participant's employment and support services.
  • Perform other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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