Career Advisor

Career Team•Tacoma, WA

8d•$26 - $27

About The Position

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking for a high energy, service driven individual to be a Career Advisor and serve our Adult and Dislocated Workers in Pierce County by helping them connect to employment and training opportunities. This role will have a primary focus on providing career counseling, intensive and case management and follow-up services to job seekers in order to help them obtain livable wage employment. The ideal candidate will be able to work well autonomously and be able to maintain and strengthen partnerships with existing partners. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the Pierce County WorkSource Umbrella. Work will be performed under the supervision of the Team Lead. If you have the heart to serve this community and the drive to do so, we want to meet you. Experience is not mandatory, however character is. Highly encouraged to research WorkSource and the WIOA services.

Requirements

2+ years of work experience combining elements of training, counseling, case management or other services
Strong organizational and project management skills, with a proven track record of managing multiple tasks effectively
Strong experience with outreach efforts and partnership building
Proficiency in data entry and exceptional attention to detail
Possess substantial case management experience and the ability to read and interpret policies and procedures
Ability to work in a variety of settings with culturally-diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel and Outlook)
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written required
A Valid Driver’s License

Nice To Haves

AA degree or higher preferred, but not required
Experience in recruiting or education
Experience and knowledge of WIOA or TANF workforce development contracts/programs
Experience facilitating workshops, orientations, or assessments
Proactive, detail-oriented, and highly organized with strong follow-through

Responsibilities

Provide services to registered customers within the One-Stop system
Become a subject matter expert on labor market and career trends
Complete intake and eligibility determination for the workforce program.
Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs and other services
Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training
Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs and other group presentations for clients
Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Cultivate and strengthen partnerships with educational institutions, businesses, and community organization host sites
Develop and implement innovative strategies to increase work experience participation andengagement among career advisors
Coordinate activities with marketing for outreach and customer engagement strategies
Meet and/or exceed program benchmarks
Participate in all staff-related events as required including but not limited to: training, staff meetings and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed