Career Advisor (800017)

Equus•Lewiston, ID

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Provides consistent and comprehensive case management Provides guidance and assists customers with job search strategies, personal career advisement, and training needs Helps customers identify and work with barriers to employment Conducts searches for suitable job openings for clients, comparing client qualifications with employer's requirements Develops a wide variety of job opportunities for candidates Develops and maintains detailed knowledge of the local labor market Maintains accurate and complete records and ensure smooth transition of cases across services and programs Responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action Collaborate with community partners in designing and marketing programmatic information, services and events for the purpose of recruitment and awareness Assesses the need, authorize, and facilitate appropriate support services Demonstrates strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement Responsible for maintaining high standards of confidentiality, including information relating to customers, employees and/or contacts Ensures that highest quality, individualized services are delivered to the customer Ensures protection and confidentiality of participants’ rights Successfully documents customer success stories internally and externally Other duties as assigned

Requirements

High School Diploma or equivalent required
Customer service experience required
Current driver’s license (with low-risk driver rating) and automobile liability insurance required
Strong organizational, computer, interpersonal, and communication skills (bilingual in English and Spanish is a plus but not required)
Ability to relate to and motivate individuals, especially those facing barriers to employment
Comfortable meeting multiple deadlines with conflicting priorities
Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives

Nice To Haves

Preferred bachelor's degree from an accredited college or university
Preferred two years of experience in social services, career advisement and case management

Responsibilities

Provides consistent and comprehensive case management
Provides guidance and assists customers with job search strategies, personal career advisement, and training needs
Helps customers identify and work with barriers to employment
Conducts searches for suitable job openings for clients, comparing client qualifications with employer's requirements
Develops a wide variety of job opportunities for candidates
Develops and maintains detailed knowledge of the local labor market
Maintains accurate and complete records and ensure smooth transition of cases across services and programs
Responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action
Collaborate with community partners in designing and marketing programmatic information, services and events for the purpose of recruitment and awareness
Assesses the need, authorize, and facilitate appropriate support services
Demonstrates strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement
Responsible for maintaining high standards of confidentiality, including information relating to customers, employees and/or contacts
Ensures that highest quality, individualized services are delivered to the customer
Ensures protection and confidentiality of participants’ rights
Successfully documents customer success stories internally and externally
Other duties as assigned