Career Advisor / Workforce Case Manager

Career Team•Denton, TX

34d•$45,000 - $55,000•Onsite

About The Position

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire a Career Advisor – Youth who will perform professional work providing career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program. Career Advisors play a key role in our participants’ success as they seek employment, training and education. Your Impact on Career Team’s Success: Provide information and case management services to community members interested in WIOA Youth services Complete intake and eligibility determination for workforce programs Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods Serve as a liaison between workforce development programs and community partners and resources Offer all youth participants the required 14 Youth Program Elements as part of your case management Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team Create and foster relationships with area juvenile justice centers and school districts Enter data into Work In Texas and process clients through any participant information system as required Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals Stay on top of labor market trends and best practices in career and training paths Counsel clients on available job and education opportunities, training programs, and other services Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities Conduct orientation sessions, workshops, job clubs, and other group presentations for clients Follow all policies, procedures, and regulations related to eligibility documentation Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements Meet and/or exceed program benchmarks Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision Complete all required reports within the data management system

Requirements

Bachelor’s degree or higher or an equivalent combination of education and experience
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Exceptional time management skills to meet deadlines and work under pressure
A Valid Driver’s License

Nice To Haves

Bilingual or Multilingual
Strong multitasking abilities and proactive approach to tasks
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Responsibilities

Provide information and case management services to community members interested in WIOA Youth services
Complete intake and eligibility determination for workforce programs
Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
Serve as a liaison between workforce development programs and community partners and resources
Offer all youth participants the required 14 Youth Program Elements as part of your case management
Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team
Create and foster relationships with area juvenile justice centers and school districts
Enter data into Work In Texas and process clients through any participant information system as required
Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals
Stay on top of labor market trends and best practices in career and training paths
Counsel clients on available job and education opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
Follow all policies, procedures, and regulations related to eligibility documentation
Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks
Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
Complete all required reports within the data management system