JR-106898 Career Advisor I-Charlotte

Commerce • Mecklenburg County, NC

7d • Onsite

About The Position

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above. Recruitment range is $ 34,270 - $ 53,547
This is a full-time position (40 hours per week) with State Benefits , including health insurance, as well as retirement. Description of Work: The position is based in a local office in Charlotte and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Mecklenburg County. This entry level consultative role administers DWS policies and rules, provides guidance and assistance, and advocates employment for job seekers within the business community to ensure DWS goals are met. Responsibilities include delivering employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
The position will plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services. Duties also involve conducting interviews, entering information into databases, researching job orders, and taking job listings from businesses by phone or in person.
The position will cross-train in Career Center services, conduct Reemployment Services and Eligibility Assessments (RESEA), and collaborate with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery. Work is performed under the supervision of the DWS Manager at the NCWorks Career Center in Charlotte . May be asked to travel as requested based upon business need. About the Division of Workforce Solutions : The mission of the Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs.

Requirements

• To receive credit for your work history and credentials, you must provide the information on the application form.
• Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.
• We will not review resumes in lieu of Experience and Education listed on the application
• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.
• If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• All applicants must complete and submit a state application for employment using the Careers with the State of NC portal.
• INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION
• Attached resumes WILL NOT be accepted in lieu of completing this application and WILL NOT be used for screening for qualifying credit.
• See Resume " or “ See Attachment " within the fillable application sections WILL NOT be accepted and will be considered an incomplete application and will not be processed.
• Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.
• Degrees must be received from appropriately accredited institutions.
• To receive credit for your work history and credentials, you must list the information on the application form.
• For consideration for this vacancy, all applicants must complete an online application.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
• Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
• Bachelor’s degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.

Nice To Haves

• Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings.
• Gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.

Responsibilities

• Administer DWS policies and rules
• Provide guidance and assistance
• Advocate employment for job seekers within the business community
• Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers
• Plan, promote, review and evaluate services
• Support job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services
• Conduct interviews
• Enter information into databases
• Research job orders
• Take job listings from businesses by phone or in person
• Cross-train in Career Center services
• Conduct Reemployment Services and Eligibility Assessments (RESEA)
• Collaborate with workforce partners in an Integrated Services Delivery (ISD) environment

Benefits

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees