Care Transitions Specialist - Marketing

Haven Home Health & Hospice•Ozark, MO

7d•$55,000 - $62,000

About The Position

The Care Transitions Specialist serves as a trusted clinical and community liaison across Haven’s Home Health, Home Care, and Hospice services. You will partner closely with referral sources, patients, and families to provide education, guidance, and quality-of-life focused consultations that support timely and appropriate care decisions. This position blends clinical knowledge, community outreach, and relationship management, all grounded in Haven’s commitment to doing what is right, not what is easy.

Requirements

Minimum of 1 year experience in healthcare marketing, community outreach, admissions, care coordination, or a related role
Knowledge of home health and home care services and payer sources
Excellent communication, organization, and relationship-building skills
Ability to work independently while staying closely connected to a team
Comfortable navigating sensitive conversations with empathy and professionalism
Enjoys meeting people, building trust, and serving seniors and families in need
Valid driver’s license with ability to travel within a 60 to 80 mile radius

Responsibilities

Build and Sustain Community Relationships
Manage an assigned territory and develop strong referral partnerships with hospitals, skilled nursing facilities, assisted and independent living communities, physician offices, and other community organizations
Represent Haven at community events, in-services, networking opportunities, and educational sessions
Serve as a consistent, reliable resource for referral partners
Support Appropriate Growth and Referrals
Promote timely, appropriate referrals that support quality outcomes and patient-centered care
Track referral activity, consultations, outreach visits, and outcomes with accuracy and consistency
Share market insights, community feedback, and referral trends with leadership
Collaborate and Uphold Standards
Work closely with interdisciplinary clinical teams across all service lines
Help identify appropriate care pathways across all service lines and coordinate next steps with admissions and clinical teams
Uphold all regulatory, ethical, and organizational standards