Care Transitions Navigator - Behavioral Health

BHS•Richmond, KY

2d•Onsite

About The Position

The Care Transitions Navigator is a certified position that includes hands on interaction with patients who have complex needs including but not limited to psychosocial, psychiatric, and/or substance use issues presenting to Baptist Health Richmond. Referrals and support could include but are not limited to: Mental health treatment, substance abuse treatment, medication assistance, housing assistance, food security, childcare, grief support, community support groups, financial assistance, PCP/Home Health/Dental services, psychiatric and/or substance abuse long term care facilities, legal assistance, etc. Responsible for facilitating appropriate ongoing referrals for treatment and/or community-based services/needs to best serve the psychosocial and/or behavioral health needs of the patient. Through collaboration with physicians, providers, Behavioral Health Therapy Navigators and nursing staff, ensures that the patient has an effective transition from hospital to post-hospital care through planning, relaying of information, and referral to appropriate community agencies. Provides guidance and/or resources for any other non-medical problem the patient may have that may hinder his/her rate of recovery, emotional and therapeutic support, and crisis intervention services. Serves as a resource for continuity of care options after discharge and assists in the coordination and referral of such options as needed. Works within a high-volume, high-energy department so the Care Transitions Navigator working within this environment must be intuitive, creative, and have the ability to multitask. Take periodic on call coverage and respond in timely manner within (1) hour. The Behavioral Health Unit (BHU) is a secured, therapeutic inpatient setting that provides short-term, intensive psychiatric care to patients experiencing acute mental health crises. The unit is staffed by a multidisciplinary team, including psychiatrists, psychiatric nurses, social workers, therapists, and behavioral health technicians, who collaborate to develop individualized treatment plans.

Requirements

Master’s degree in social work with a current KY License as a Certified Social Worker (CSW) or current KY License as a Licensed Clinical Social Worker (LCSW) required.
For the CSW, supervision hours must be completed within 3 years of hire, and licensure must be obtained within 8 months of completing the supervision hours.
Master’s degree in counseling with associated licensure (LPCA, LPCC) may be considered in place of the social work degree/licensure.
Professionals must good standing with Kentucky Boards of Social Work and Professional Counseling.

Nice To Haves

Minimum of 2 years clinical experience preferred.
Preferably has experience completing psychiatric and/or substance use disorder consultations within this population.
Knowledge of the various levels of care and community resources.

Responsibilities

Facilitating appropriate ongoing referrals for treatment and/or community-based services/needs to best serve the psychosocial and/or behavioral health needs of the patient.
Collaboration with physicians, providers, Behavioral Health Therapy Navigators and nursing staff, ensures that the patient has an effective transition from hospital to post-hospital care through planning, relaying of information, and referral to appropriate community agencies.
Provides guidance and/or resources for any other non-medical problem the patient may have that may hinder his/her rate of recovery, emotional and therapeutic support, and crisis intervention services.
Serves as a resource for continuity of care options after discharge and assists in the coordination and referral of such options as needed.
Take periodic on call coverage and respond in timely manner within (1) hour.