Care Team Supervisor Personal Care

Elara Caring•Jackson, MI

2d•Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Care Team Supervisor , Personal Care Services Full-Time | On-Site | Monday-Friday, 8:30AM - 5:00PM Jackson, Michigan At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate team s serve over 60,000 patients every day, right where they live. As a Care Team Supervisor , you’ll play a key role in leading a team of dedicated care givers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team . Why Join the Elara Caring Mission? At Elara Caring, we believe in supporting those who care for others. When you join our team , you become part of a compassionate, purpose-driven organization committed to making a real difference.

Requirements

High School Diploma or GED required
Five (5) years of experience in a fast-paced office or healthcare environment preferred
Working knowledge of Medicare/Medicaid and home care operations preferred
Strong computer proficiency and documentation skills
Excellent organizational and multitasking abilities
Professional verbal and written communication skills
Strong leadership, coaching, and motivational skills
Ability to thrive in a fast-paced, high-volume environment
Reliable transportation and ability to travel locally and occasionally to support audits or operational needs

Nice To Haves

Associate or bachelor’s degree preferred
Experience working with elderly or disabled populations preferred
Working knowledge of Medicare/Medicaid and home care operations preferred

Responsibilities

Coordinate and schedule personal care services, including coverage for planned and unplanned absences
Maintain accurate client service records, plans of care , care giver schedules, and required documentation
Review and manage service authorizations and contract-specific requirements
Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
Support branch growth initiatives and operational planning efforts
Ensure ongoing compliance with all licensures, payer, contract, and regulatory standards
Provide guidance, coaching, and support to care givers to promote performance and engagement
Ensure care giver compliance with required trainings, certifications, health assessments, and in-services
Conduct care giver orientations as required
Collaborate with payroll and timekeeping team s
Monitor daily service delivery to ensure adequate care giver availability and coverage
Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
Communicate professionally and effectively with care givers, clients, case managers, and leadership
Represent Elara Caring in a professional and positive manner within the community
Perform additional duties and projects as assigned to support team and organizational success