Care Team Manager

New Perspective • West Bend, WI

6d

About The Position

If your personality is fueled by meaningful relationships, then you need to check out our Care Team Manager position. The Care Team Manager leads and mentors a great team of caregivers who work hard to make a significant difference in the lives of older adults, daily! It’s your chance to use your skills to train, motivate, and inspire your team to build and nurture relationships with our residents, families, and clinical support team members. We offer a collaborative, servant leadership environment that supports your success and drives a high degree of resident satisfaction. As an expanding company with a growing list of opportunities, we are senior living industry leader. New Perspective invests heavily in the development of their team members—providing leadership training, tuition reimbursement and career advancement. Make a difference in the life of an older adult AND your career and apply today!

Requirements

• Strong passion for managing and developing other
• Associate’s degree a plus
• Ability to work in a team environment.
• Strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Supervise, train, and coach care team members in support of quality delivery of resident care.
• Ensure all resident individualized service plans and service records are being read and followed by the care team.
• Collaborate with the Health and Wellness Director (HWD) to schedule care team at adequate levels to ensure quality program delivery.
• Partner with Executive Director (ED) & Business Office Manager to recruit, interview, hire, onboard, and train staff.
• Ensure care team performs in accordance with daily, weekly, and monthly task sheets.
• Collaborate with the HWD and ED to conduct performance reviews, coaching, training, performance improvement counseling, and retention activities.
• Maintains frequent and delightful communication with residents' families.

Benefits

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program
• Benefits vary by full-time, part-time, and PRN status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees