Care Team Assistant at Vantage Point- Full Time
About The Position
Join our team at Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) and become the welcoming face of Vantage Point in Provo, UT! This is an amazing opportunity to make a real impact while being the friendly, welcoming face that supports clients and families seeking mental health services. With a competitive wage of $16.49–$20.90/hour , this role offers both stability and meaningful work in a supportive environment. Schedule: Monday–Friday, 8:00 AM–5:00 PM Compensation: $16.49–$20.90 DOE Benefits Utah Retirement Systems (Pension & 401(k) options) Public Employees Health Plan (PEHP) Medical & Dental Insurance Vision Benefits Plan Employer-Provided Health Savings Account (HSA) Contributions Flexible Spending Account (FSA) Options Company-Paid Life Insurance Company-Paid Short- & Long-Term Disability Insurance 12 Paid Annual Holidays Generous Paid Time Off (PTO) Scheduled Annual Pay Increases About Us: Wasatch Behavioral Health Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.
Requirements
- High school diploma or GED
- At least 6 months of clerical or secretarial experience
- Strong communication skills (verbal + written)
- Solid computer and multitasking skills
- Compassionate, organized, and detail-oriented
Nice To Haves
- Spanish speakers may qualify for a wage increase
Responsibilities
- Greet clients and provide exceptional customer service
- Manage incoming calls and direct them appropriately
- Make preliminary assessments for urgency and service needs
- Schedule appointments and process payments
- Respond to billing questions and assist with authorizations
- Prepare, update, and maintain client charts and records
- Act as a liaison between clients, clinicians, and insurance partners
Benefits
- Utah Retirement Systems (Pension & 401(k) options)
- Public Employees Health Plan (PEHP) Medical & Dental Insurance
- Vision Benefits Plan
- Employer-Provided Health Savings Account (HSA) Contributions
- Flexible Spending Account (FSA) Options
- Company-Paid Life Insurance
- Company-Paid Short- & Long-Term Disability Insurance
- 12 Paid Annual Holidays
- Generous Paid Time Off (PTO)
- Scheduled Annual Pay Increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
