About The Position

Join our team at Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) and become the welcoming face of American Fork Family Clinic in American Fork and Eagle Mountain Family Clinic in Eagle Mountain! This is an amazing opportunity to make a real impact while being the friendly, welcoming face that supports clients and families seeking mental health services. With a competitive wage of $16.49–$20.90/hour , this role offers both stability and meaningful work in a supportive environment. Spanish speaking preferred but not required Schedule: Varied Days, 4 nine hour shifts and 1 hour shift Compensation: $16.49–$20.90 DOE Benefits Medical (PEHP), Dental, Vision Health Savings Account / Flexible Spending Account 401(k), Pension & Life Insurance Paid Time Off About Us: Wasatch Behavioral Health Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

Requirements

  • High school diploma or GED
  • At least 6 months of clerical or secretarial experience
  • Strong communication skills (verbal + written)
  • Solid computer and multitasking skills
  • Compassionate, organized, and detail-oriented

Nice To Haves

  • Spanish speakers may qualify for a wage increase

Responsibilities

  • Greet clients and provide exceptional customer service
  • Manage incoming calls and direct them appropriately
  • Make preliminary assessments for urgency and service needs
  • Schedule appointments and process payments
  • Respond to billing questions and assist with authorizations
  • Prepare, update, and maintain client charts and records
  • Act as a liaison between clients, clinicians, and insurance partners

Benefits

  • Medical (PEHP)
  • Dental
  • Vision Health Savings Account / Flexible Spending Account
  • 401(k), Pension & Life Insurance
  • Paid Time Off
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