Care Partnerships Associate - Remote

Thriveworks • AZ

90d

About The Position

The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset — with the follow-through to back it up. You’ll be responsible for growing partner relationships through proactive outreach, creative problem-solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics-driven, and thrives in environments where you create the playbook.

Requirements

• 2–5 years of professional experience; business development, outreach, or sales experience highly preferred
• Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and via email
• High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through
• Problem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgency
• Comfortable with data - You know how to look at performance metrics and translate them into actions
• Organizational skills with the ability to juggle multiple priorities in a fast-paced environment
• Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)
• Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)

Responsibilities

• Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement
• Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities
• Identify patterns in referral behavior and recommend tactics to improve performance
• Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention
• Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution
• Create monthly reports, dashboards, and presentations that track performance and growth metrics
• Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned
• Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights
• Always be looking for ways to add value and streamline the partner experience
• Actively participate in internal meetings and training, sharing ideas and best practices

Benefits

• An amazing team culture
• Healthcare, Dental, Vision, and life insurance benefits
• 401K with 3% employer match
• Paid time off and paid holidays
• Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
• Professional development & advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees