Care Partner- Augusta- Medicine IMC- FT

Wellstar Health System

22h • Onsite

About The Position

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. Their primary focus is to promote a positive patient experience by partnering with the nurse, physician, healthcare team, and other healthcare providers to deliver excellence in patient experience. This role involves assisting with daily living activities and comfort measures, as well as performing basic patient care functions such as ADL's, ambulation, and vital signs. The Care Partner may also be required to perform approved advanced technical skills like phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters, with additional advanced skills fluctuating based on unit needs. Clerical functions, including data retrieval, maintaining unit supplies, and transporting supplies/patient medications, are also part of the role. The position demands the ability to work in a fast-paced environment, multi-task, communicate effectively with the Registered Nurse and ancillary team, and perform under stressful conditions while maintaining a compassionate, respectful, and service-oriented mindset. Organizational skills and the ability to take direction from various care providers are essential.

Requirements

• Must be 16 years of age or older.
• Rising Senior in Good Standing.
• BLS - Basic Life Support (Instructor certification also accepted) upon hire.
• Ability to follow detailed directions.
• Strong interpersonal skills.
• Clear verbal and written communication, specifically ability to document.
• Ability to work individually and as part of a team.

Nice To Haves

• High School Diploma General
• GED General
• Medical Assisting Certificate
• CNA - Cert Nurse Assistant

Responsibilities

• Promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers.
• Assist with daily living activities and comfort measures.
• Assist other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.
• Perform approved advanced technical training skills (may include phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters).
• Perform additional advanced skills to support clinical care depending on the needs of the unit.
• Perform clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications.
• Support an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional.
• Engage the patient and family in compliance with the treatment plan while carrying out role responsibilities.
• Effectively contribute to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum.
• Consistently implement all safety interventions to minimize risk in achievement of intended outcomes.
• Protect rights and dignity of patient.
• Maintain confidentiality adhering to HIPAA regulations and recommended privacy procedures.
• Participate in hourly patient rounding.
• Answer telephone and call lights promptly, professionally and notify appropriate individual of need for follow-up.
• Resolve patient concerns or escalate to the charge nurse if unable to resolve patient concerns.
• Proactively offer assistance and comfort measures to patients and families.
• Present self in positive and professional manner and show sensitivity to concerns and needs of others.
• Provide patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
• Assist RN and other members of health care team with care delivery as assigned.
• Assist in direct patient admission.
• Monitor data entry for key patient safety information.
• Participate in charge reconciliation.
• Perform audits as requested.
• Support initiatives of the Health care team.
• Participate in unit performance improvement initiatives.
• Support professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
• Transport unit supplies, patient care supplies, medications and equipment as assigned.
• Practice accountability.
• Use effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
• Use safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
• Communicate completion of assignment/duties to RN or Charge Nurse.
• Document completion of patient care in EMR (Electronic Medical Record).
• Communicate patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner.
• Use positive and respectful communication with all members of healthcare team, patients and families.
• Maintain equipment i.e. blood pressure machines, glucometers, and other patient care equipment.
• Sequester, tag, and report non-properly working devices to appropriate personnel.
• Communicate with patient and update white boards with information.
• Act as unit expert regarding patient care documentation tools related to their role in the event of downtime.
• Provide a safe environment for the provision of patient care.
• Consistent use of proper hand hygiene.
• Keep patient rooms and unit areas clean and free of clutter.
• Follow appropriate PPE/Infection control policies in between patient care and equipment usage.
• Reinforce the importance of universal precautions with patient and patients family.
• Utilize proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
• Perform environment of care rounds.
• Perform other duties as assigned.
• Comply with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

• Support to do more meaningful work and enjoy a more rewarding life.
• Connect with the most integrated health system in Georgia.
• Nationally ranked and locally recognized for high-quality care and inclusive culture.
• Featured on the FORTUNE “100 Best Companies to Work For” list.
• Featured on Seramount 100 Best Companies list.
• Foster the culture of Wellstar as a Great Place to Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees