CARE NAVIGATOR - PARTIAL HOSPITALIZATION PROGRAM

UHS•Atlanta, GA

14d

About The Position

Care Navigator Partial Hospitilization Program About YOU: You are a dynamic, compassionate, responsible and trusted caregiver. That’s why you got into healthcare in the first place. You are detail oriented and the safety of your staff and patients always comes first. You have experience in mental health and/or addictive disease. You are looking for a position on the where you can use your leadership and customer service experience to ensure patients get the right level of care at the right time in their treatment journey. You use your own personal style and are empowered to help you care for patients, while delivering superior quality care. You like a challenge and the satisfaction of working with other professionals to get patients the help they need. About what you’ll get to do: A Care Coordinator is responsible for these and other day to day job duties: Meet with patients to discuss the benefits of appropriate programming options and guide them through the PHP/Step-down process Assist in the development of strategies, goals and objectives to ensure all patients who need care are able to start the PHP Program Collect data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trend Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc. Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment. About Peachford: Peachford Hospital is the one of the largest private behavioral health and addictive disease treatment facilities in the U.S. and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the North Atlanta/Dunwoody neighborhood, Peachford offers inpatient acute care, as well as partial hospitalization/outpatient programs. Our hospital has a strong, seasoned leadership team with plenty of mentoring and coaching opportunities for career advancement available. Our patients present us with clinical challenges and high acuity illnesses and they require superior care. We balance that with a strong commitment to teamwork and a sense of humor that makes Peachford a challenging, yet fun place to work. While taking care of our patients, we also strive to take care of each other. To learn more about why 500+ professionals choose Peachford for their career, follow us on online: https://www.linkedin.com/company/peachford-behavioral-health peachford.com About what’s in it for you: Peachford Hospital offers full time employees a great benefits program that includes Health, Dental and Vision Plans, 23 days of Paid Time Off (PTO), a 401k Plan and company match as well as life insurance, disability insurance, tuition reimbursement and a stock purchase plan.

Requirements

A bachelor's degree in psychology or other social services area is preferred. Relevant mental health experience may be substituted for degree.
Three years direct mental health experience working with different levels of patients.
Understanding of the business processes related to treatment options such as inpatient care, outpatient care, partial hospitilization, etc.
Dedication to Service Excellence and improving the patient experience

Responsibilities

Meet with patients to discuss the benefits of appropriate programming options and guide them through the PHP/Step-down process
Assist in the development of strategies, goals and objectives to ensure all patients who need care are able to start the PHP Program
Collect data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trend
Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.