Care Navigator - (Flagstaff/Coconino County)

Adobe Care And Wellness LLC•Flagstaff, AZ

9h•Onsite

About The Position

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 with a mission of positively impacting the lives we touch. Headquartered in Phoenix, AZ, with satellite locations across multiple states, APH fosters a culture rooted in inclusivity, human kindness, and high-quality care. Recognized by Inc. 5000 as one of America’s Fastest-Growing Private Companies and honored five consecutive years as a “Best Place to Work” by the Phoenix Business Journal, APH continues to expand its reach and impact. APH partners with health plans, providers, hospitals, and families to deliver tailored programs including case management, in-home and in-clinic wellness assessments, preventative care, transitional care, and social services. As one of the nation’s few fully integrated healthcare organizations, APH delivers comprehensive, coordinated medical and social support through a wide range of specialized service lines. With continued growth on the horizon, APH is seeking mission-driven individuals who are passionate about improving health outcomes and supporting those in need. The Care Navigator, who can be any person with medical experience (Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, etc.) will meet with members in their homes to complete preventative screenings. As a Care Navigator, you will work with and within physician practices to review medical charts with the goal of capturing missing data that will support care gap closures. In the Care Navigator role, you will also communicate with patients regularly to obtain current statuses, review visit plans, provide education, and collaborate with other professional staff. Additionally, you will coordinate appointments and other service needs for a higher rate of care gap closure while meeting the outlined quality measurements. This position requires travel to Flagstaff, around Coconino County, and surrounding areas to provide in-home support to our patients.

Requirements

One (1) year of medical experience.
Must have the willingness to drive with a clean driving record.
Reliable transportation.
Excellent communication skills, both verbal and written.
Requires problem-solving and decision-making.
Must be able to work in a self-directed environment.
Identify and resolve problems in efficient and effective ways.
Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
Adapts to changing business needs, conditions, and work responsibilities.
High School Diploma or GED required.
CPR/BLS certification.
Annual TB testing.
Unrestricted driver's license.

Nice To Haves

RMA, CMA, CNA, and/or EMT experience.
Associate’s degree is preferred.
Medical Assistant schooling is strongly preferred.
Medical Assistant certification preferred.
Certified Nursing Assistant certification preferred.
Emergency Medical Technician certification preferred.

Responsibilities

Work collaboratively within a team setting to provide positive patient outcomes.
Demonstrate professional, appropriate, and effective communication with patients, families, and other team members to ensure the continuum of care.
Maintain patient confidentiality, following HIPPA guidelines and regulations.
Will be required to travel to assigned members’ homes for screenings.
Adheres to outpatient treatment center policies and procedures to ensure safety and quality care.
Perform in-home preventative care testing and education.
Collect and submit data to and from EMR.
Demonstrate a positive and professional attitude in providing customer service and quality care.
Performs other duties as assigned.