Care Navigator Assistant, NU Co-op

NeighborHealth-posted about 1 month ago
Part-time • Intern
Groton, CT
1,001-5,000 employees
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Position Summary: The Care Navigator Assistant will work to support Care Navigators to support addressing identified Social Determinant of Health needs and population health gaps in care.

  • Complete SDOH screening for assigned patients
  • Connect food insecure patients to food resources in the community such as food pantries and provide information and assist with applying to SNAP (food stamps) as appropriate.
  • Connect pediatric patients to clothing resources.
  • Support Cradles to Crayons clothing packet assembly.
  • Support monthly bills workshop.
  • Support processing discount program applications for patients who attend bills workshop.
  • Support weekly food distribution at CRWC. Assist with unloading, bag assembly and food distribution.
  • Support winter coat distribution and car seat distribution
  • Assist in updating NH community resource handouts
  • Provide outreach calls and appointment scheduling to support population health efforts
  • Provide assistance at Self-Monitoring Blood Pressure clinic
  • Participate in training to further understanding of both community resources and the intersections of social justice and community health work.
  • Maintain excellent punctuality and attendance.
  • Promote a sense of “team work” through demonstration of self-direction and self-motivation.
  • Solve problems independently or knows when to seek consultation.
  • Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
  • Adheres to all NeighborHealth and departmental policies and procedures.
  • Participate in required departmental activities and meetings.
  • Perform other related duties
  • Enrolled at Northeastern University and eligible for Coop program
  • Classwork related to public or Community Health
  • Ability to understand and speak Spanish.
  • Medical & Dental Coverage
  • Life and Disability Insurance
  • Privileges at Boston Medical Center for Providers
  • 401(K) Retirement Plan
  • Educational Assistance
  • Flexible Spending & Transportation Accounts
  • Paid Holidays, Vacations, Sick and Personal Time
  • A Generous Staff Development Benefit
  • Excellent Malpractice Coverage
  • A Designated Medical Staff Office for Physician Support
  • Free Parking
  • And Much More…
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