Care Manager, FACT (Team 610, Chattanooga)

Mental Health Cooperative•Chattanooga, TN

72d

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide care management services to consumers with severe and persistent mental illness who have reoccurring contact with the criminal justice system. Job Title: Care Manager - FACT Schedule: Monday to Friday, 8:00 AM - 4:30 PM JOB SUMMARY: Provide continuous treatment team care management services to children and youth with serious emotional disturbance or severe mental illness, their families, and other team members’ consumers. Provide care management services to consumers with severe and persistent mental illness who have reoccurring contact with the criminal justice system. Mentor new care managers on basic skills.

Requirements

Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
Transportation That Seats 4 People

Responsibilities

Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
Ensure consumers are seen upon arrest and release from incarceration.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Attend specialty courts on a regular basis and assist consumers with legal obligations by providing support and guidance in completing requirements.
Respond in timely and professional manner to referrals and inquiries from Court system and probation.
Meet productivity standards as indicated in the Policies and Procedures.
Meet regularly with Care Management Supervisor (individual and group).
Attend morning and weekly team meetings as scheduled.
Follow-up with the plan(s) developed in each meeting.
Attend quarterly All Care Management meetings/trainings.
Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
Develop and maintain relationships within family unit and friends.
Consistently treat consumers and co-workers with respect.
Ensure timely and appropriate documentation as required by the Agency.