Care Manager - Ford City & Clarion, PA

Crossroads Treatment Centers•Ford City, PA

20d

About The Position

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Care Manager Connect with patients monthly to address any needs and provide the resources to fulfill those needs. Connect and maintain relationships with community partners for patient resources. Work closely with a dedicated team to provide exceptional patient care. Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment. Hours, Schedule, and Travel Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days. The location nearest to you is considered your primary work location. It is expected that Care Managers will work out of their primary work location and additional secondary work locations if required. Expected hours for this role are 37-40 hours per week with few opportunities for overtime. Clinic hours range anywhere from 6:30 AM – 9:00 PM. See tentative schedule here: Saturday 9:00 AM - 4:00 PM Clarion - 7hrs Tuesday 12:30 PM - 6:30 PM Clarion - 6 hours Wednesday 10:00 AM - 6:00 PM Ford City - 8 hours Thursday 1:00 PM - 9:00 PM Ford City - 8 hours Friday 10:00 AM - 6:00 PM Ford City - 8 hours Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Our Mission Is Focused: We exist to improve health equity in order to create superior outcomes. Our Vision Is Clear: To provide the most convenient, comprehensive, high-quality care through specialty medical homes. Our Culture Is Inspiring: Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.

Requirements

At minimum, High School Diploma or GED required.
Experience in a fast-paced environment, servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, care coordination preferred.
Knowledge of compliant documentation practices

Nice To Haves

Experience with building individualized care plans is a plus.
Lived Addiction experience is a plus.

Responsibilities

Connect with patients monthly to address any needs and provide the resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.