Care Manager

Services and Advocacy For

2d•$60,000 - $65,000

About The Position

The South Florida Care Manager assists and provides services to LGBTQ+ older adults in Broward County as described below. This position will report to the Assistant Director of South Florida Programs.

Requirements

BSW or MSW, or sufficient professional experience in case management and/or with LGBTQ+ older adults
Strong organizational skills with the ability to manage and prioritize multiple tasks
Strong written and verbal communication skills
Flexible and dependable – this position requires a seven-hour workday, with an additional one hour for lunch; some occasional evening or weekend hours may be required with advance notice
Ability to work independently as well as an involved member of the South Florida team
Comfortable working in a fast-paced environment
Ability to organize files, reports, schedules, dates and information
Self-directed and able to work with light supervision
Computer literate, with knowledge of Microsoft Office and ability to learn other pertinent software systems and data bases
Willingness/ability to travel throughout Broward County and surrounding areas

Nice To Haves

Familiarity with LGBTQ+ culture and communities
Experience working with aging populations and the public benefits associated with them
Familiarity with issues of cultural and linguistic competency with regards to ability, race, ethnicity, class, sexuality, gender identity and expression, and other characteristics that affect the lives of diverse older adults
Familiarity with social, medical, and aging networks
Proficiency in Spanish

Responsibilities

Open cases and provide case management, information, referrals, and advocacy to LGBTQ+ people over age 60 in Broward County (and over age 50 for participants living with HIV, participants who are veterans, and transgender participants)
Conduct outreach throughout Broward County to attract new participants and spread awareness about SAGE services
Perform new participant intakes, including administration of mental health screenings
Respond to walk-ins and provide a presence and back-up to the South Florida Friendly Visitor Program Coordinator
Perform home visits to assess and provide ongoing support to participants
Conduct benefit and entitlement eligibility assessments, and assist clients with public benefits applications and other entitlement programs and opportunities
Lead or co-lead support groups and/or other workshop activities
Develop innovative, Person-Centered Trauma-Informed (PCTI) programming
Collaborate with the South Florida Friendly Visitor Coordinator, providing support related to client cases
Collect and enter all participant service unit data and client notes in database(s) thoroughly and in a timely manner (by the end of each day), in accordance with organizational policies and regulatory mandates, as well as fulfilling all other reporting requirements
Develop good relationships with external providers to facilitate connection with other community resources and providers
Represent SAGE at community events, conducting outreach and/or presenting workshops
Perform other duties as needed or assigned

Benefits

Two medical insurance plan options in which to enroll – with very generous Health Reimbursement Arrangement (HRA) contributions by SAGE and premiums subsidies
An annually funded HRA (of up to $5k) for gender affirmative care not covered by medical insurance
Dental and Vision insurance with premium subsidies
A safe harbor 401(k) plan with a match from SAGE of up to 5%
Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)
100% SAGE-paid family and medical leave for up to 12 weeks
8 weeks of Sabbatical leave after seven years of employment
100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents
Medical and dependent care FSA and transit pre-tax benefits
An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues
A really terrific team!
A chance to support the LGBTQ+ community and be a part of an organization doing vital work!