Care Manager

Housing Works • New York, NY

12d • $52,000 - $55,000

About The Position

Health Home Plus (HH+) is a model within the Housing Works Health Home Care
Coordination program that provides a higher level of care, for specialized
populations (SMI and HIV+) of Health Home members. The higher level of care is
supported by specific caseload ratios, level of service provision, staff
qualifications, and staff training. HH+ Case Manager works with members and the
member’s network of providers to help minimize barriers to care and help members
achieve improved health outcomes. Using interventions such as care coordination,
motivational interviewing and health promotion. HH+ Case Managers help members,
over the course of time, develop the skills needed to manage their health and
psychosocial needs with greater independence. HH+ Case Managers will have the
opportunity to work as part of outcome driven integrated team and participate in
agency wide quality improvement activities aimed at improving the delivery of
care to individuals living with chronic illness, behavioral health issues, and
homelessness.

Requirements

• Bachelor’s Degree plus 2 years related experience preferred. Master’s degree in related field may be substituted for 1 year experience.
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience.
• Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home case manager serving the SMI or SED or HIV+ populations.

Nice To Haves

• Spanish proficiency is preferred, as many of our clients are Spanish-Speaking.

Responsibilities

• The HH+ Care Manager is responsible for assessing a member’s needs and coordinating with the member, members family, and network providers to develop and execute an Individualized Plan of Care.
• Maintain documentation and update assessments and plan of care at specific time intervals or as needed in Housing Works and Health Home electronic medical records system.
• Work and communicate effectively with interdisciplinary team of providers, including primary care provider, psychiatrist, therapist, substance abuse treatment programs and other providers.
• Schedule and attend integrated case conferences every 90 days.
• Work with the member to identify barriers to goal attainment and help resolve those barriers, i.e., keeping scheduled appointments with appropriate service providers, medication regimen for adherence while promoting optimal health.
• Conduct field work, to members’ home and other provider settings, as needed to fulfill plan of care.
• Coordinate transitional care from an inpatient service to other settings as per the agreed upon plan.
• Work collaboratively with team members to provide outreach and engagement to hard to reach members.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees