Care Manager

Outreach Health • Wichita Falls, TX

393d • $43,000 - $50,000

About The Position

The Care Manager plays a crucial role in the care team, responsible for delivering services to clients by supervising caregiver activities. This position involves training, developing, and supervising caregivers to ensure high-quality care for clients. The Care Manager also manages incidents, complaints, and injuries, acting as a backup supervisor when necessary, while supporting company initiatives to maintain operational quality and excellence.

Requirements

• High School Diploma or GED with two years of full-time study at an accredited college or two years of supervisory experience in a healthcare setting.
• Excellent time management and organizational skills.
• Knowledge of applicable healthcare laws and statutes.
• Skills in early identification of issues and problem-solving.
• Strong interpersonal communication skills.
• Supervisory and decision-making skills, adaptability, and positive leadership qualities.
• Strong written and oral communication skills.
• Valid driver's license and a legally registered vehicle with minimum liability insurance.
• Humble, teachable, and open-minded attitude.

Nice To Haves

• Bilingual (English and Spanish)
• Experience working with Electronic Health Records (EHR)

Responsibilities

• Supervise caregiver activities to ensure quality service delivery.
• Train and develop caregivers to provide the highest level of care.
• Manage incidents, complaints, and injuries related to client care.
• Conduct client visits for supervision and evaluation of services.
• Prepare and maintain caregiver work schedules and necessary documentation.
• Monitor adherence to caregiver work schedules.
• Manage a client caseload using Electronic Health Records (EHR).
• Identify and address client concerns with empathy.
• Supervise caregivers in performance evaluations and corrective actions.
• Assist in recruiting qualified caregivers as needed.
• Act as a backup caregiver when necessary.
• Perform community outreach on behalf of Outreach Health.
• Serve as a liaison between Managed Care Organizations and Outreach to improve client care.

Benefits

• Competitive pay range of $43K - $50K
• Great Place to Work Certified Company for 2023

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED