Care Manager Supervisor - MyCare Ohio, CareSource

WESTERN RESERVE AREA AGENCY ON AGING • Cleveland, OH

4d • $65,000 - $75,000

About The Position

The MyCare Ohio, CareSource Care Manager Supervisor will supervise care managers assigned to team, conducting team meetings and conferring with staff regarding care management problems and procedures.

Requirements

• Must be currently licensed as a social worker by the State of Ohio Counselor and Social Worker Board or licensed as a Registered Nurse by the Ohio Board of Nursing.
• Five (5) years prior experience in home care for the elderly, home health care, medical social work, geriatrics/gerontology, or a related field.
• At least two years supervisory or similar leadership experience.
• Excellent verbal and written communication and interpersonal skills are essential.
• Must know basic Microsoft Windows applications.
• Ability to use and be trained in multiple databases
• Ability to use and transport a laptop computer and case, therefore must be able to lift/carry a minimum of twenty (20) pounds.
• Ability to ambulate enough to access private homes/locations which may not be readily accessible.
• Must have a car available during working hours, as well as the ability to legally drive a car.

Nice To Haves

• Experience with team process, assessments, and case work preferred.

Responsibilities

• May accompany care managers on field visits to provide technical assistance and/or to evaluate appropriateness and quality of care management activity.
• Facilitate decision making/treatment planning among disciplines.
• Assist with and/or facilitate case conferences with other formal service providers regarding care planning and implementation issues.
• Ensure that scheduling permits timely completion of all required client contacts, home visits, reassessments and disenrollment.
• Review care treatment plans to ensure quality and individualized plans are in place for program participants
• Use the computer system to conduct and/or review initial assessments and reassessments as needed.
• Provide coverage for supervisor partners when needed
• Function as a backup care manager in emergencies to ensure delivery of care management services.
• Assist in interviewing of potential assessors, care managers, and case aides.
• Participate in management teamwork to address broad clinical issues, team building, and distribution of work load, referral, and quality assurance issues.
• Provide input and problem solving related to program operations and possible procedural changes.
• Assist in current and retrospective audits of care manager cases
• Assist in development and implementation of training and orientation of care managers and other staff as required.
• Assist in the planning and development of in-service programs and training.
• Perform other related duties as assigned by the Clinical Manager or Director.
• Abide by licensure Code of Ethics.
• This position's primary duty is to perform work directly related to the successful operation of the Agency.
• Accordingly, the employee must exercise discretion and independent judgment with respect to matters of significance.
• All staff have the responsibility and authority to propose ways to improve quality and to fully participate in quality improvement efforts.

Benefits

• A Competitive Salary
• A generous six week PTO program with thirteen paid holidays
• A $ 750.00 investment in professional development through a substantial, annual training funds allotment
• A 401K program with a company match
• Medical, Dental, Vision Benefits options
• Mileage reimbursement
• Free parking and so much more…

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed