Care Manager I, Adult (Memphis, TN)

Mental Health Cooperative•Memphis, TN

13d•$41,000

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! JOB SUMMARY: Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals.

Requirements

Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required.
Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Team Oriented
Recovery Focused
Interpersonal Skills
Initiative and Follow Through
Engagement
Time Management and Organization
THL Measures Effectively Addressed
Meets Program Productivity Standards
Timely Documentation
Flexible
Solution Focused
Professional

Responsibilities

Providing quality consumer care
Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care.
Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are.
Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization.
Provide side by side approach to consumers in evaluating and addressing barriers to engagement in treatment.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Collaborate with consumers’ support system and identify / increase supports when needed.
Follow training handouts and policies to ensure consumer care is delivered with utmost quality.
Ensure timely and comprehensive documentation as informed by agency policies and procedures.
Meet productivity standards as indicated in the policies and procedures.
Collaborate with team members and interdepartmentally
Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans.
Follow up with plans developed in meetings.
Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback.
Develop and maintain collaborative relationships across departments.
Develop and maintain collaborative relationships with community partners.
Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity.