Care Manager-Caregiver Support/Dom Care Programs

SPHS GROUP•Charleroi, PA

21d

About The Position

To provide care management services to consumers receiving services through the Caregiver Support and Domiciliary Care Programs at the Southwestern PA Area Agency on Aging.

Requirements

Bachelor’s Degree in Social Work or related field.
Demonstrated knowledge of financial entitlement programs and health/social services available to the consumers.
Demonstrated ability to make incisive observations and obtain vital information during the client/family interview and/or while reviewing case records to make appropriate recommendations.
Must not be excluded from participation in Medicare, Medicaid, or any other federal health care programs.
Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearance.
Ability to operate a variety of agency vehicles or transport oneself, as necessary, in the performance of essential functions.
Ability to maintain consumer caseload.
Ability to assist, move, and/or transport durable medical equipment, medical supplies and/or consumer's personal effects weighing up to 50 pounds.
Ability to pack and transport cognitively and/or physically challenged consumers as needed.

Responsibilities

Complete comprehensive psychosocial assessments with potential consumers and families to determine program eligibility (both programs) and placement needs (Dom Care only).
Develops and maintains an individualized service plan (ISP) required for consumer, and oversees that services are being utilized.
Conducts follow-up visits at prescribed intervals, maintaining regular contact with consumer and provider to ensure mutual satisfaction within program guidelines.
Provides assistance and counseling to consumers, providers and families ensuring service delivery and social and emotional support and identifying other community resources that consumers may be able to utilize.
Maintains a current consumer case record, consumer assessments, placement processing (Dom Care only), referrals, updates, contacts, follow-up visits, any problems and the course of action pursued.
Prepares and submits all required case forms, reports, financial paperwork/documentation, and correspondence in an accurate and timely manner in accordance with program regulations.
Initiates and maintains contact with appropriate health care providers and human services programs to ensure the protection of the program consumer's rights and benefits.
Facilitate or assist with monthly consumer support groups, education, recognition events, etc.
Participates in case conferences, meetings, and trainings as scheduled.
Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.