Care Manager - Adult Residential

Acenda Health

133d • $19

About The Position

The Adult Mental Health Residential Care Manager works as part of a collaborative team to support the day-to-day care and coordination of services for adults living in a residential treatment setting. This position plays a key role in ensuring residents receive timely medical and behavioral health care, participate actively in their treatment, and live in a safe, supportive, and recovery-oriented environment. The Care Manager contributes to treatment planning, coordinates external appointments, and provides direct care coverage as needed.

Requirements

• Minimum of a High School Diploma or GED.
• Professionalism and a commitment to excellence in care.
• Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.

Nice To Haves

• Bachelor's Degree in Human Services or Psychology.
• At least 2 years of experience in mental services with adults.
• Strong communication, organizational, and problem-solving skills.
• Ability to work both independently and as part of a collaborative, multidisciplinary team.
• Familiarity with mental health diagnoses, recovery principles, and community support services.
• Proficiency with electronic health records and documentation practices.

Responsibilities

• Collaborate with the treatment team to develop, implement, and monitor individualized service plans.
• Coordinate and schedule medical, psychiatric, and other clinical appointments for residents; ensure transportation and documentation are in place.
• Maintain ongoing communication with healthcare providers, pharmacies, and other external supports to ensure continuity of care.
• Participate in regular treatment team meetings and contribute to care planning and progress reviews.
• Maintain residents' treatment plans as necessary.
• Maintain accurate, timely documentation in accordance with agency, regulatory, and clinical standards.
• Assist residents in managing daily living activities and developing independent living skills.
• Support residents in adhering to medication schedules and treatment recommendations.
• Provide direct care coverage as needed, including during staff shortages, emergencies, or high-acuity situations.
• Collaborate closely with other Residential Care Managers, Nursing staff, Program Supervisors, and the Program Director to maintain a consistent, supportive environment.
• Promote a trauma-informed, person-centered approach to care.

Benefits

• Mission-driven core Health, Vision and Dental coverage.
• 401(k) with up to a 5% employer match.
• Life Insurance.
• Employee Assistance Program (EAP).
• Generous time-off.
• Flexible Spending Accounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees