Care Management Supervisor, FEPI (Nashville, TN)

Mental Health Cooperative • Nashville, TN

438d • $51,500 - $51,500

About The Position

The Care Management Supervisor at Mental Health Cooperative (MHC) is responsible for overseeing the clinical program's organization and operation, providing support and supervision to the multidisciplinary team. This role involves functioning as a practicing clinician, delivering treatment, rehabilitation, and support services to individuals with severe mental illness. The supervisor ensures that care is delivered according to established standards and protocols, while also advocating for consumers and facilitating their transitions within the agency and community.

Requirements

• Graduation from an accredited college or university with a master's degree in social work, psychology, sociology, counseling or a related field.
• Experience in a mental health or social service agency is desirable but not required.
• Valid Tennessee Driver's License.
• Acceptable Motor Vehicle Report (MVR).
• Acceptable Criminal Background Investigation.
• Personal Automobile Insurance.
• Transportation That Seats 4 People.
• Cell Phone.

Nice To Haves

• Leadership Skills
• Ability to lead department by example
• Timely decision-making and decision-quality skills
• Accountability
• Proactive in efforts for department to meet agency goals
• Interpersonal Skills
• Relates well to all kinds of people
• Strengths Based
• Builds appropriate rapport
• Builds constructive and effective relationships
• Uses diplomacy and tact
• Can diffuse even high-tension situations comfortably.

Responsibilities

• Lead FEPI Team and ensure consumers are seen according to standards and provide appropriate clinical and administrative recommendations.
• Ensure consumer care is delivered by team members within the parameters of the On Track, Coordinated Specialty Care (CSC), and Individual Placement and Support (IPS) models.
• Ensure program protocols/policies and procedures are carried out.
• Provide support and consultation for staff with consumers in crisis situations.
• Ensure consumers are seen upon admission and discharge from the hospital and respite within Agency and BHO standards.
• Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.
• Review documentation to ensure it is individualized and meets consumer's needs.
• Ensure consumers are provided efficient transitions within the agency and in the community.
• Assist team members with referral and linkage to community resources, and advocate for consumers when necessary.
• Meet regularly with Program Manager, and/or Program Director for supervision (individual and/or group).
• Attend and facilitate daily and weekly team meetings and ensure a multi-disciplinary approach.
• Ensure appropriate documentation for these meetings.
• Take lead in interviewing, hiring, and training of new FEPI employees.
• Complete and submit all required reports and documentation to TDMHSAS, IPS, and other supporting entities within deadlines given.
• Attend all trainings recommended by TDMHSAS, OnTrack, and IPS.
• Promote information and education received with team and agency.
• Manage on-call rotations for FEPI team.
• Ensure timely and appropriate documentation as required by the agency.
• Maintain professional and ethical behavior at all times.
• Complete monthly outreach activities both internally and externally; develop and maintain community relations through prompt follow-up with contacts.
• Assist PM as needed with any administrative/supervisory duties as assigned.

Benefits

• 403(b) retirement plan
• AD&D insurance
• Dental insurance
• Disability insurance
• Gym membership discounts
• Health insurance
• Health savings account
• Medical Insurance/Prescription Drug Coverage
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree