Care Management Professional - Extender (2353)

ncgCARE•Wilson, NC

6d•$17 - $20

About The Position

The Care Management Extender is an integral part of the Tailored Care Management team approach to integrated care for behavioral health and medical care by supporting the members through collaborative efforts that improve member outcomes with activities such as linking members to medication management, coordinating physical and behavioral health care needs, educating members, building trust between members and their practitioners, supporting and connecting members to community recovery programs, and enhancing communication and continuity of care.

Requirements

A high school diploma or equivalent
Must be 18 years or older.
Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialist
A parent or guardian of an individual with a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual
Have two years of paid experience performing the types of functions described in the “Extender Functions” section, with at least one year of paid experience working directly with the Tailored Care Management eligible population.
Upon hire, completion of general onboarding training
Within 60 days of hire, completion of NC DHHS identified training requirements for Tailored Care Management
No driving infractions in the last 5 years

Responsibilities

Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications
Evaluate findings and assist members/families in developing an Individualized Service Plan (ISP) with appropriate goals
Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers.
Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment)
Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Educational Assistance (your position, date of hire and years of service determine your eligibility)