The Care Manager System Educator Lead (CMEL) is a care management professional who supports the Director of System Care Management and/or Senior Manager Operations Optimization - Care Management in development and implementation of education for the CFD-S. CMEL is actively involved in future planning and strategic development for Care Management system needs, to include policy development, program development, and quality improvement. CMEL collaborates with Campus Care Management leadership to identify educational gaps and develop campus specific educational plans. CMEL is responsible for development and delivery of New Hire Care Management training ensuring that the New Care Manager receives the education and tools needed to be successful. Exhibits critical-thinking skills, creativity, and manages resources to achieve quality performance, positive employee relations and compliance with hospital guidelines. The CMEL trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population. The CMEL ensures Care Management staff receives the education they need to provide quality care to our patients and effective stewardship of scarce resources. Supports change activities and works to ensure implementation of change that may occur.