InnovaCare Management Services Company, LLC is seeking an individual to provide administrative support to case managers and clinic teams. The role involves reviewing daily schedules to identify high-cost patients, participating in daily clinic morning huddles, and engaging in weekly UM/CM rounds. The candidate will perform task-driven outreach according to the plan of care, schedule follow-up appointments after ED events, and send letters/reminders for patients not seen or not established. Additionally, the role includes following up with other teams for pending task completeness and providing Tier Two patient outreach for short-term case management. Responsibilities also include following up on referral/DME/specialist visits completeness with patients and assisting with required paperwork from hospitals, SNFs, LTAC, and home health. The candidate will conduct tuck-in calls to real-time rising risk patients and assist case managers and clinic staff with daily outreach for specific tasks, confirming medication adherence, attendance at specialist appointments, and the receipt of DME, HHC, or any resources outlined in the plan of care.