Care Management Assistant- FT,100% Days

Adena HealthWaverly, OH
12h

About The Position

The Care Management Assistant provides administrative and clerical support to the Care Management Department. This role supports discharge planning activities, assists with daily office operations, greets visitors, and communicates with internal and external stakeholders. The position requires professionalism, sound judgment, flexibility, and strict adherence to confidentiality standards. This role does not provide direct patient care.

Requirements

  • High School Diploma or GED required.
  • 1–2 years clerical experience in a healthcare setting, call center, or patient access

Nice To Haves

  • Associate’s degree in a health-related field preferred.

Responsibilities

  • Provide clerical and administrative support to care management staff
  • Assist with discharge planning documentation and coordination
  • Answer phones, route calls, and respond to inquiries
  • Greet visitors and support departmental operations
  • Maintain accurate records and confidential information
  • Collaborate with team members in a fast-paced healthcare environment
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