Care Guide (LPN or RN) - Full-Time

Virginia Mennonite Retirement Community, Inc.•Harrisonburg, VA

1d•$30 - $40•Onsite

About The Position

The Care Guide position is responsible for leading and coaching the CNA and Nurse teams at Woodland Park Houses, including communication and healthy conflict management. Recruitment, interviewing, and retention of staff are key responsibilities, as is providing support for CNA and Nurse orientation, and their continued growth. Serves as the direct supervisor (Guide) to the self-managed work team, CNA and Nurses, and is responsible for coaching, directing, and monitoring individuals/team, directly or through team coordinators. Monitors and evaluates the outcomes of the CNA and Nurses’ work as well as the quality of services and the quality of life of the residents in Woodland Park. Responsible for the completion of audits (blood sugar, vaccines, TB, anticoagulant monitoring, lab Kardex, bowel and bladder, catheter, etc.). Responsible for admission management, including order entry and admission assessments. Leads the pre-admission assessment process to include briefing, coaching, and preparation of the CNA and Clinical Support Team nurses. Provides education/leadership of transitions, including grief support. Leads investigations of accidents and incidents, including initial reports and collection of witness statements. QA/PI initiative follow-up to include charting and coaching Performance Improvement Plans (PIP’s). Works collaboratively with supportive living and marketing service lines to establish system-wide delivery that supports VMRC's mission, vision, and values.

Requirements

Graduate of an Accredited School of Nursing with a current license to practice nursing as an RN or LPN in the Commonwealth of Virginia (BSN preferred).
Past demonstrated supervisory, coaching, and support skills with personal care staff.
Previous experience in Long Term Care/SNF required.
Possess the ability to communicate effectively while maintaining a professional working relationship with the Director of Nursing, physicians, employees, families, and the public.
Knowledgeable and passionate about geriatrics and long-term care.
Ability to supervise, coach, coordinate, and effectively lead the activities of others.
Must possess a command of the English language, both written and spoken; able to communicate orally, in writing, and through presentation effectively.
Work collaboratively throughout the entire organization to effectively engage staff, residents, family members, and other stakeholders.
Possess computer experience with proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) for operations, report generation, and presentations.
Self-motivated, organized, and willing to be flexible to accommodate changing priorities.
Proven ability to work both independently and in a team-based environment with minimal supervision.

Nice To Haves

MDS, RAI, and care plan experience is preferred but not required.

Responsibilities

Completes daily rounds of assigned houses to ascertain resident conditions and reassess residents on an ongoing basis.
Reviews the self-created schedules of staff to ensure compliance with staffing requirements, regulations, and the organization’s policies. Works with the staffing coordinator to monitor the ongoing schedule. Provides assistance to other managers/staffing coordinators as needed in organizing/arranging staff based on staff availability and the needs of individual homes.
Works closely with the ADON and DON to address observations/concerns about the care of the residents with the Shahbaz Care Coordinator.
Works with the Housekeeping/Laundry Manager to address observations/concerns about housekeeping issues with the Shahbaz Housekeeping Coordinator.
Works with the Lead Guide to address observations/concerns about dietary issues with the Shahbaz – Food Coordinator.
Discuss observations/concerns about scheduling issues with the Shahbaz Scheduling Coordinator.
Reviews and coaches the self-managed team’s decision-making process and provides examples of effective approaches to decision-making.
Observes and coaches the relationship between CNAs and Nurses.
Places issues or items for team discussion on the team meeting agenda, initial the entry, and seeks feedback regarding the issues/items from the Team Coordinator after the meeting.
Reviews and monitors the team’s compliance with in-service requirements.
Retains all hiring, counseling, and dismissal decisions of staff within the scope of VMRC practices and policies.
Ensures that organizational communications reach direct care and staff.
Ensures routine and as-needed nurse meetings are facilitated to effectively communicate with assigned staff.
Leads staff interviews, orientation, and in-services.
Exhibits leadership by providing excellent customer service to residents, families, visitors, physicians, co-workers, and other clients.
Manages time and resources effectively.
Administers/directs counseling procedures as necessary.
Participates in a wide variety of special projects and compiles a variety of special reports.
Creates a community of staff commitment to the organization's mission, vision, and values, as well as focuses on providing the highest quality standard of resident-centered services.
24-hour operational management of the assigned houses (utilizing assigned staff, evening/night supervisors, nurse admin on call, etc.) with consideration for and/or application of the organization's mission, budgetary/cost boundary parameters, and regulatory requirements.
Recommends, initiates, and implements changes that will enhance care and service programming for Woodland Park.
Participates in the development, maintenance, and implementation of the nursing department's Quality Assurance program.
Provides oversight to ensure the current Resident Census and Conditions report (672) and Resident Roster report (802) are maintained for each home.
Attend regularly scheduled nursing “stand up” and service line meetings, in-services, and nurse management meetings.
Participates in "stand-up" meetings with admissions, social services, and the Medical Director as needed.
Promotes actions by staff that maintain or enhance each resident's dignity and individual rights, creating a homelike environment.
Provides oversight to ensure completion of admissions/discharges.
Facilitates relationship with residents and their families/significant others; encourages an ongoing communication concerning the residents' needs and changing health status.
Active involvement in the interdisciplinary team associated with care planning and care conference process.
Supports and provides oversight to investigate and resolve resident and family problems/concerns.
Facilitates, monitors, and evaluates resident plan of care.
Directs, evaluates, and supervises all resident care and initiates corrective actions.
Champion’s resident-centered service philosophy and initiatives.
Ensures that nursing care is carried out according to the physician's instructions.
Provides support to Clinical Support Team nurses in resident emergency and acute illness situations, transfers, and death procedures.
Applies knowledge of state and federal regulatory requirements with respect to all aspects of resident care delivery and clinical record management.
Monitors/reviews clinical record, care plans, and charting to ensure documentation standards are maintained and conducts audits as requested (or needed).
Oversees the process for wounds, labs, risk assessments, etc.
Performs nurse duties as needed.
Conducts med pass observations on licensed staff annually.
Supports and provides oversight of the MDS (Minimum Data Set) and RAI (Resident Assessment Instrument) process to ensure accurate and timely completion of resident assessments.
Distributes service line workload to maximize team member talents.
Holds regularly scheduled team meetings.
Provides immediate coaching and problem-solving for all direct reports.
Provides opportunities for personal and professional development, including new tasks, related meetings/seminars, and financial support for professional development.
Provides personal support and encouragement for each direct report.
Demonstrates the ability to have crucial conversations.
Teaches leadership by example by modeling appropriate behaviors:
Ensures that all direct reports understand and follow VMRC policies.
Completes all Performance and Development Agreements on time.
Builds Effective Relationships
Grows and Develops the Team
Performance
Leads Change
Complies with all VMRC and service line policies & guidelines in a conscientious manner.
Actively engages residents in a meaningful, positive, and compassionate manner while ensuring an environment of resident-centered respect and appreciation.
Maintains confidentiality of all resident care and protected health information. Reports known or suspected incidents of unauthorized disclosure of confidential information to a supervisor or designee.
Handles responsibility and maintains a positive, professional & collaborative working relationship with residents, families, administration, peers, and co-workers.
Uses correct body mechanics to prevent injury to self, residents, and other staff.
Assumes responsibility for and actively participates in staff development (professional growth) and continuing education to keep skills and required certification(s) up-to-date.
Demonstrates computer skills necessary to complete job tasks/responsibilities.
Attends all required in-services and service line staff meetings.
Follows emergency and evacuation procedures.
Performs other duties as assigned by supervisor.

Benefits

Medical insurance with prescription coverage: (30+ hours/week), plus dental and vision plans to keep you looking and feeling fresh.
Future-Proof Your Finances: 403(b) retirement plan with up to 5% company match after one year—stacking wealth for your next chapter.
PTO That is awesome: Full-timers rack up over 230 hours of Personal Time Off in year one, with cash-out options for that extra flex.
Pre-K Subsidy: Pending eligibility, you could qualify for a subsidy from VMRC to offset pre-kindergarten (pre-K) expenses.
On-Demand Pay: Access to Earned Wages BEFORE the scheduled payday because life happens
Company-paid Short-Term Disability for full-time crew, plus optional Long-Term Disability for added peace of mind.
Life Insurance, Locked In: Free company-paid life insurance, with supplemental options to level up your coverage.
Flex Spending, Made Easy: Flexible Spending Account with a company contribution to help you save smart.
Wellness Opportunities: Free or discounted membership to our on-site Wellness Center—because self-care is real.
Level Up Your Learning: Tuition reimbursement and scholarships to keep your career moving forward.
Foodie Deals: Employee meal discounts to fuel your hustle without breaking the bank.
Good Vibes Only: Our Healthy You program and RARE (Recognizing, Assisting, and Rewarding Employees) committee keep the energy high with shout-outs and rewards.
Mental Health Matters: Free Employee Assistance Program (EAP) to support you through life’s ups and downs.
Verizon Discount: Score a 19% discount on your Verizon plan—stay connected for less.
Cash In on Your Network: Referral bonuses for bringing your friends and family to the team.
Loan Forgiveness, Super Shift Diff's & Signing Bonuses: Select roles come with financial perks to kickstart your career with a bang.
Tickets at Work: Snag deals at over 1,000 vendors—dining, concerts, car rentals, and more.
Local Perks: Enjoy 10% off at local spots to make every day sweeter.