Care Counselor

Alsana•Thousand Oaks, CA

7d•$21

About The Position

At Alsana, we are a community of hope and healing. As a Care Counselor, you’ll play a vital hands-on role in supporting our clients on their recovery journey. You’ll work alongside therapists, dietitians, nurses, and other care professionals to help implement treatment plans and create a safe, encouraging environment where clients can grow. This is a great opportunity for compassionate individuals who are calm under pressure, strong communicators, and deeply committed to client care.

Requirements

High School Diploma required
1 year of exp in behavioral health
Current, valid, and unencumbered state-specific driver’s license
Adult CPR/AED certification (preferably through American Heart Association), or ability to obtain within 30 days
ServSafe certification or ability to obtain within 30 days
Able to participate in basic daily tasks and light recreational activities
Experience supporting or guiding others in a team or care setting

Responsibilities

Always maintains each client’s physical and psychological safety, including assigned tasks (e.g., taking and recording vital signs, weights, and meals, and reporting results to nursing/physician).
Completes accurate documentation of observations and notifies supervisor of any unusual findings (e.g., change in vitals, weight fluctuations, or meal refusals).
Documents client progress per procedure.
Assists with basic first aid as directed by RN/LVN staff and follows all appropriate documentation protocols.
Ensures documentation reflects changes in client condition; notifies nursing and interdisciplinary team as required.
Provides 1:1 assistance to clients in crisis per their care plan and staff direction.
Supports nutritional needs as outlined by the nutritionist and treatment plan.
Eats meals and snacks with clients as part of modeling and recovery support.
Communicates with clients and their families respectfully and clearly; involves licensed staff as needed.
Drives clients in a company vehicle to outings, appointments, and errands.
Maintains and communicates client level system; informs licensed staff of related concerns.
Leads or co-leads therapeutic groups for residential, PHP, or IOP clients, including evening and weekend rotations.

Benefits

Medical, Dental, and Vision insurance with multiple plan options
HSA plans with employer contributions
FSA Healthcare and Dependent Care plan options
Generous PTO, sick time, Covid Time, & 6 paid holidays
Company-paid Basic Life and AD&D insurance
Short-term disability (company-paid for non-CA; CA uses state plan)
Continuing education stipend for eligible roles
Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, & Hospital Indemnity
LifeMart employee discount program
Free meals & snacks (position-specific)