FoundCare-posted 3 months ago
$21 - $23/Yr
West Palm Beach, FL
51-100 employees

The primary purpose of this position is to serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services. The role involves collaboration with physicians, care teams, and other staff members to ensure patients are directed to the appropriate level of care resources and services. It also includes overseeing care transitions, tracking patient referrals, and ensuring timely communication regarding referrals and appointments.

  • Collaborate with physicians, care teams, and other staff members in ensuring patients are directed to the appropriate level of care resources and services.
  • Collaborate with teams across the care continuum to oversee and ensure appropriate care transitions.
  • Responsible for the tracking, coordination, and communication of patient referrals.
  • Ensure that referrals are addressed in a timely manner.
  • Remind patients of scheduled appointments.
  • Ensure that patient's primary care chart is up to date with information on specialist consult reports.
  • Conduct intake/enrollment screening and documentation of all services and referrals on a service plan.
  • Complete appropriate documentation, scheduling, and work in Epic as it pertains to completing all assigned job duties.
  • Adhere to all departmental policies, procedures, and standard work in completing all assigned tasks and duties.
  • Determine the client's needs.
  • Provide clients with referrals to federal, state, and local social services programs.
  • Document all care provided, directly or indirectly by others.
  • Maintain client confidentiality.
  • Attend FoundCare programs and other meetings in the community.
  • Demonstrate appropriate and professional communication behavior toward patients, customers, and coworkers.
  • Become familiar with local community resources.
  • Comply with all FoundCare program policies and procedures.
  • Assist with agency fundraising activities as requested.
  • Attend and participate in all meetings, daily huddles, seminars, and in-service training as required.
  • Perform other duties, as assigned.
  • Knowledge of Social Work and community resources.
  • Ability to communicate effectively with others, with or without the use of an interpreter.
  • Medical terminology, in registration tasks and front desk operations.
  • Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature.
  • Excellent interpersonal, organizational, and communications skills.
  • The ability to multi-task and stay organized.
  • The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel.
  • A clear understanding of the FoundCare program and related agencies.
  • Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/insurance programs.
  • The ability to provide educational information to individuals about safer sex practices.
  • Associate degree in health management preferred.
  • Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection.
  • Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable.
  • Salary range of $21-$23 per hour.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service