Care Coordinator

Meritus Health External • Hagerstown, MD

5d

About The Position

Care Coordinator - Aftercare Specialist Make a meaningful impact by helping patients transition safely and confidently into the next stage of their care. As a Care Coordinator (Aftercare Specialist), you play a vital role in supporting patients as they prepare for discharge. You’ll provide thoughtful case management, coordinate services, and ensure each individual leaves with a safe, well‑planned path forward. This is a role for someone who thrives in a fast‑paced environment, communicates with clarity and compassion, and is committed to treating every patient with dignity and respect.

Requirements

• High School Diploma required
• Two years of experience in mental health settings
• Basic to intermediate computer skills
• Strong organizational skills and the confidence to advocate for patient needs
• Ability to work with individuals of all ages
• Solid understanding of Electronic Health Records
• Excellent communication skills—clear, respectful, and patient‑centered
• Ability to thrive in a fast‑paced environment with shifting priorities
• Comfort working independently and following through on tasks to completion

Nice To Haves

• Bachelor’s degree in a human services–related field preferred

Responsibilities

• Develop safe, individualized discharge plans for patients across all age groups
• Coordinate aftercare services and community resources
• Maintain accurate documentation within the Electronic Health Record
• Communicate effectively with patients, families, and interdisciplinary teams
• Work independently to complete assignments while staying organized and assertive
• Support a smooth transition of care by ensuring all follow‑up needs are addressed

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• an education assistance program
• an employee assistance program
• employees working evening, night, or weekend shifts may be eligible for a shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED