Care Coordinator

Gastro Health • Framingham, MA

5d

About The Position

Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package

Requirements

• High school diploma or GED equivalent
• Minimum 1yr experience in a medical practice or similar setting.

Nice To Haves

• Bilingual in Spanish and/or Portuguese are a plus, but not required.
• Experience with Allscripts or Epic is a plus, but not required.

Responsibilities

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Obtain missing lab results, radiology, pathology as needed
• Complete tasks from Electronic Medical Record
• Reviews in-box tasks daily
• Contact patients with test results
• Reschedules appts as needed
• Prepare daily billing forms and hospital billing and upload to RCM team
• Other duties as assigned
• Able to navigate a computer with ease.

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
• Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED