Care Coordinator (MyCare)

CENTRAL OHIO AREA AGENCY ON AGING•Columbus, OH

32d•$28 - $31•Hybrid

About The Position

This role is responsible for assessing the needs of individuals and coordinating services to support their health, safety, and independence. This role involves developing care plans, connecting clients with community resources, and advocating for their well-being while collaborating with families and service providers.

Requirements

Active LSW or RN Ohio licensure
Valid driver’s license with reliable transportation and proof of insurance

Nice To Haves

1 year of case management experience
Bachelor's degree
Experience completing home visits.
Experience connecting individuals to resources and services.
Strong attention to detail and time management.
Excellent time management skills to balance home visits and documentation timelines.
Proficiency using electronic health records.
Accurately maintain case notes and client records.
Active listening with empathy and support to our clients.
Cultural competencies to support clients from diverse backgrounds.
Knowledge of community resources.
Passionate about working with older adults and those with disabilities.

Responsibilities

Conduct in-home assessments and event-based visits.
Conduct comprehensive assessments of an individual’s physical, emotional, social, and environmental needs.
Develop and implement individualized care plans based on client needs, preferences, and available resources.
Coordinate and monitor services such as home care, transportation, meals, housing, and medical appointments.
Provide ongoing case management, including regular follow-ups, plan adjustments, and crisis intervention as needed.
Advocate for clients’ rights and ensure they receive culturally competent, person-centered care.
Maintain accurate and timely documentation in accordance with agency and regulatory requirements.
Support clients and their families in understanding available options and navigating complex service systems such as Medicare and Medicaid.
Participate in team meetings, training, and professional development opportunities.
Adhere to program contact and visit schedule.