PEAK - Care Coordinator

University of Oklahoma•Tulsa, OK

2d•Hybrid

About The Position

HSC Tulsa is hiring a Social Work Care Manager through OU's PEAK Temporary Staffing Service. This position is designed to be temp to permanent hire. Purpose of Job: The Care Coordinator is responsible for providing care management services to non-complex members.

Requirements

Bachelor’s degree in social work or related healthcare field
at least one year of experience in healthcare and social services
Excellent oral and written communication skills, competence in Microsoft Excel, and excellent organizational skills.
Basic knowledge of the principles and practices of social and psychological casework.
Basic knowledge of social and welfare resources available in the community, hospitals, and clinics.
Basic knowledge of Medicare and Medicaid laws and guidelines, managed care contracts and other legal and regulatory requirements.
Ability to analyze and interpret a situation in order to determine a course of action to be discussed with the supervisor.
Ability to communicate technical data with the patients, family members, or caregivers.
Must have interpersonal skills.
Ability to handle stressful situations.

Responsibilities

Provide social services to members identified for supportive care management services by performing various duties such as assessments, referrals, and care coordination.
Complete Health Risk Screens for members in the supportive care group.
Evaluate members’ social needs and make appropriate referrals to social organizations for support.
Collaborate with members health care providers as necessary.
Follow up with assigned members at least quarterly to screen for additional needs.
Provide information and educational materials around members disease process, social services, or other identified needs.
Complete periodic screenings to assess for members level of care management and make appropriate referrals for more intensive intervention when necessary.
Participate in case staffings and interdisciplinary teams.
Maintain timely documentation of care management activities in the management information system.
Maintain professional communication with care managers, healthcare providers, nurses, and social workers in clinics.
Maintain professional follow up with care managers, healthcare providers, nurses, and social workers in clinics to requests for information and assistance.
Participate and provide feedback on process changes and updates.
Utilize database management, reporting, and information systems to gather data, organize reports, and identify individuals eligible for care management.
Other duties as assigned