Care Coordinator

Gastro Health•Orlando, FL

21d

About The Position

Do you love to care for patients in a warm and welcoming environment? Gastro Health is currently looking for an enthusiastic full-time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays plus paid time off. Our Care Coordinators provide comprehensive care coordination including managing patient care and coordinating patient treatment plans.

Requirements

High school diploma or GED equivalent
2+ years experience as medical assistant required
Medical terminology knowledge
Bilingual (English/Spanish) required
Multi-tasker
Effective communicator
Polite
Medical terminology
Positive Attitude
Team player
Works well under pressure
Organized
Self-directed
Must be willing to cross train

Nice To Haves

Certified Medical Assistant (AAMA) preferred

Responsibilities

Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned

Benefits

Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees