Care Coordinator (Medical Receptionist/PSR)

Capitol Physical TherapyMadison, WI
1d$18 - $19Onsite

About The Position

Capitol Physical Therapy is seeking two AMAZING Care Coordinators to join our award-winning team for the 2026 – 2027 school year. This is an ideal opportunity for students planning a gap year before physical therapy school. We expect these positions to go quickly, so if you are interested in applying, we strongly encourage you to do so now! At Capitol Physical Therapy, you’ll find a fantastic culture because we want our employees to love coming to work and do what they love – helping our patients get back to their everyday lives. We offer a fun, supportive, family-like environment along with the resources and mentorship you need to do top-notch work. Come join a team where you can flourish! Compensation: $17.50–$18.50/hour Schedule Needed: • Monday: 9:30 AM – 6:00 PM • Tuesday: 7:00 AM – 4:00 PM • Wednesday: 8:30 AM – 4:00 PM • Thursday: 9:30 AM – 6:00 PM • Friday: 7:00 AM – 4:00 PM

Requirements

  • High School Diploma required.
  • MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
  • Excellent telephone etiquette, pleasant personality and customer service skills.

Nice To Haves

  • Previous experience in a similar role desired, but not required.

Responsibilities

  • Pleasantly answer phones, schedule patients and direct patients and others to the appropriate area or person.
  • Perform routine administrative duties in a timely manner such as data entry, collection of co-payments, order supplies, perform general office upkeep, and assist billing team with insurance verification and Authorizations.
  • Able to accurately register patients according to company policy and procedures and ensure required forms are completed and signed by patients.
  • Assist therapists with rooming patients, check-in and out, and assist in patient care.

Benefits

  • Competitive salary
  • Employee-centric work culture from the top, down!
  • Medical, dental, vision, LTD insurances
  • Generous PTO, including a floating holiday
  • 401(k) Employer Matching Up to 4%!
  • Free life insurance
  • Financial assistance for catastrophic life events
  • Paid maternity leave
  • PT Tech Certification option available – great way to enhance your PT school application!
  • And more!
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