Care Coordinator (Bilingual - No Field Work Required!)
About The Position
New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 2857 Linden Blvd, Brooklyn, NY 11208. Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.
Requirements
- MUST be Bilingual (English/Spanish)
- Experience with RMA required
Nice To Haves
- Experience with HARP clients preferred
Responsibilities
- Manage a 85+ caseload of Health Home Care clients
- Assist in developing a Comprehensive Care Plan
- Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
- Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
- Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
- Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone
- Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
- Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
- Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services
Benefits
- Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
- Paid Time Off and Company Paid Holidays
- Annual Rate Increases
- 403B Retirement Plan with Company Match!
- Continuing Education Opportunities Available
- Professional Development through NYPCC Academy
- Student Loan Pay Down incentive
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
