Care Coordinator

Paving the Way Multi-Service Institute • Washington, DC

11d • $46,000 - $50,000

About The Position

Are you passionate about bridging the gap between families, primary care, and behavioral health services? Join us as a Care Coordinator, where you'll play a vital role in ensuring seamless care for patients aged 0-21 through collaboration, education, and support. As part of the DC MAP Behavioral Health Integration Team, you’ll help children and families navigate behavioral health resources while fostering partnerships with primary care providers and community organizations.

Requirements

• Education: Bachelor’s degree preferred.
• Experience: 2-3 years of care coordination in a medical or integrated care setting (preferred).
• Skills: Strong critical thinking, collaboration, and communication abilities. Proficient in electronic health records and capable of building relationships across diverse teams.

Responsibilities

• Care Coordination: Collaborate with the Behavioral Health Integration Team to address new referrals, identify gaps in services, and ensure timely care. Facilitate discharge planning and coordinate care between primary care providers and behavioral health services.
• Family Support: Educate families about behavioral health needs and connect them with appropriate resources, addressing social determinants of health. Provide ongoing support and follow-up to ensure positive outcomes.
• Communication & Documentation: Maintain accurate care plans, document referrals, consultations, and service outcomes in the AdvancedMD system, and ensure seamless communication with all stakeholders.
• Program Oversight: Manage DC MAP consultation requests (psychiatric, behavioral health, Help Me Grow, high-risk cases) and maintain the DC MAP resource guide monthly.
• Quality Improvement: Conduct satisfaction surveys, share results with leadership, and support the implementation of Behavioral Health Integration services with fidelity.
• Leadership: Work closely with the Behavioral Health Clinical Services (BHCS) team, participating in weekly meetings and contributing to the program's growth and effectiveness.

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• Generous PTO, including sick days, holidays, and mental health days.
• Comprehensive medical, dental, and vision insurance.
• Loan repayment assistance for eligible employees.
• Professional development opportunities, including free clinical supervision for licensure.
• Commuter benefits and access to mental health and wellness resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level